Their service department and personnel were both friendly and knowledgeable. Had the parts, got my 718 serviced and back on the road the same day.

Chad and his team are the best! I can always get an appointment when I need it. They take the time to answer all of your questions and provide great advice about your vehicle. Everyone is so friendly and they make you feel at home. I won’t go anywhere else for a service or repair on my Porsche. They are simply the best!!

Chad and his team are the best! I can always get an appointment when I need it. They take the time to answer all of your questions and provide great advice about your vehicle. Everyone is so friendly and they make you feel at home. I won?t go anywhere else for a service or repair on my Porsche. They are simply the best!!

Antonio was very helpful very pleasant and very knowledgeable. I appreciated the "no pressure" approach. I also found the sales manager and financing team friendly and helpful. They explained several options to me.

Service is always excellent at this dealership. I needed new tires, balanced, etc. Thought I would have to wait because of shortages in everything, but they had tires in no time. Also check for any other problems and fix anything found. Also appreciate their pickup/return service. I have always found service, pricing and very friendly, courteous assistance at Porsche of Orlando.

Great buying experience and enjoyed dealing with a professionally staffed store from sales to management.

This is my second service at Porsche Orlando and overall it was a good experience. Two things: 1) For a Porsche dealer, they REALLY should provide loaner cars in a way that is convenient to book. You used to be able to do that online, now you have to call. But when you call, you get this automated recording with NO direction on you can book a loaner. Personally, having another person drive me twice there is a real challenge. Based on this, I may consider going to Porsche South Orlando, which is closer to work anyways. 2) 1.5 months prior to this appointment, I had an oil service. At this 40K service, the Service Advisor was going to put oil service on the ticket again. Fortunately, I looked over the service proposal and pointed this out, which the Advisor correctly removed. However, my point is most of us would simply go by what the Advisor tells us, and being a Porsche dealer, the Advisor should have nipped this in the first instance. It's not a deal breaker, but it did leave me somewhat less than impressed. Otherwise, my car was serviced in a timely manner and it was running fine before, it continues to do so.

I wish Dave was there. I brought my car in for yearly service was satisfied with the service, but I had them detail the car. What a terrible job. Not waxed grit and grime where it should of been detailed. The surface of the car was rough and water spots everywhere. I am embarrassed to say how much I paid for this minus 5 star job.

They are charging 20 to 30 k more on MSRP for new car. They don't even pick up their phone now a days . This is price gouging and taking advantage of current pandemic situation. They need to be fined and Penalized . Don't pay any additional money on top of MSRP to this dealers. You can always wait and their are tons of different cars in the market.

Mr Shad who is in charge most friendly and responsible. Service good but found price for service extremely exaggerated . Hardly any unusual part . Will reconsider next car just for that reason.

Quick, friendly, had a loaner available and performed all work perfectly as stated. No extra charges beyond what I was quoted.

Nice service tech but car took longer than estimate to change the oil. I don’t mind waiting but when I am told it will be 1.5 hours and it takes 2.5hours please let me know in advance!!

Excellent service and fixed the problem straight away

We had a wonderful experience buying our Boxster S from Porsche Orlando. Justice, William and Antonio were true professionals. There was no pressure, no sales tactics, and no hassles. My wife and I felt that we also paid a fair and honest price for the car. When we picked up our car a few days later it was washed, waxed and cleaned to perfection with a full tank of gas. We have been to many dealerships over the years and this one was by far the best one yet.

Granted, I had a relatively minor maintenance issue, but Chad at Porsche Orlando listened to my story and got me in and out very quickly . . . way beyond my expectations. Job well done!

Brian is very informative in the whole repair process.

I researched getting a newer used Lexus two weeks ago. I did my homework and found exactly the one I wanted at the Porsche Dealer in Orlando, FL. From the initial inquiry, to being quickly contacted by Antonio Shum, and throughout the seamless process, I was very pleased with the professionalism and genuine concern to answer my questions, assist me with financing, and most importantly reaching a competitive offer on my trade. I would not hesitate to recommend this dealership, and I look forward to going there for my routine maintenance. THANK YOU to Antonio and William for their perfect combination in making this deal work for me.

Service at Porsche Orlando is excellent! The only issue I have is I believe the cost of routine procedures such as an oil change are about 25% over priced. But as far as the facility and the people working there, I don't believe you can find any place better than Porsche Orlando.

Best service and super attentive staff. They worked tirelessly to find me the car I wanted after what I picked initially didn’t really meet my needs. The sales associate and the manager provided me world class service and went out of their way to ensure my new Porsche was exactly what I had in mind.

Came in for a part. Customer service was excellent. Fair price as well vs internet options

Service completed in the time frame they quoted.

Great customer service

Luis did an awesome job helping me get the right car for my needs. Not pushy and really listened to me. His follow up has been great and he continues to make himself available to me if needed. Great all around experience. The Car is awesome too. Barry Bellows

Richard and Justice were friendly and easy to work with. The process was quick, simple, and I was treated fairly. I will do business with them again!!

I have my car serviced here (2018 GT3). The team at Porsche Orlando provide top-notch customer service. Tomas, in particular, has gone above and beyond - on numerous instances! I trust this team because they set appropriate expectations, communicate proactively, and are very considerate of customers.

Last week we appointment with regular service was excellent service.

Very laid back atmosphere and welcoming staff. No pressure sales and very knowledgeable.

I had an unexpected issue and Porsche Orlando was able to work me into their schedule. I appreciated their flexibility and the way that they addressed my problem.

The team always performs well, on this purchase especially Antonio and William. Both were very knowledgeable and very responsive.

Pleased with car delivery process and response to emails during the lengthy process and wait for delivery of the car during the logistics issues of 2021. Overall sensation however was very impersonal, particularly at handover of car from finance department. I do not feel like a valued customer.

I bought my 911 brand new at the porsche near millennia and i did not enjoy my experience at all. Recently my 911 had a nail in my tire and I was closer to the Porsche Maitland location. It was night and day. The service adviser was extremely nice, professional, and efficient. I came there to get my tire replaced which was an emergency. He was able to fit me in with there busy schedule and gave me 5 star service. This place is very amazing and really cares about their customers. Thank you to my service adviser who took care of me last Saturday.

Excellent service! They are understanding, Courteous, and timely.

I communicated with a salesperson about ordering a car, built out the model and was told I would receive communication about being able to order it shortly, and didn’t hear back for several months; when I reached out the new sales person told me the salesperson was gone and I could start over with a dealer add on of $30k. Following through and communicating clearly from the beginning isn’t that difficult, and you should expect more. Go to a different dealer, especially after they stop taking advantage of the current situation.

Overall the dealership was good to work with…the reason I didn’t give them 5 starts is more about Porsche than it is the dealership. I’m still waiting on the wireless charger for my phone… and no one seems to be able to tell me when we will receive it. I paid for a complete car. This is not a huge deal, but i don’t like the lack of communication and that it seems to be “when ever it comes it comes”. And I also realize Porsche will say it’s a chip shortage or a supply chain issue. Well they took my money…

Very poor service. There are some capable employees like Jeff, however, the leadership is lacking beginning with the general manager. I just do not think he cares and when an issues is escalated to him, he passes it to the front line and doesn't bother to follow up..

Great service on my Boxster no issues good communication.

This was easily the best car buying experience I’ve ever had. Justice and William were very responsive and clearly communicated everything through the buying process. It was all done remotely and they made the process beyond painless! They even helped accommodate a last minute request.

I called or visited 4 Porsche dealerships and Porsche Orlando was by far the only dealership to call back and get me the exact 911 I wanted. Salesperson Antonio was great to deal with guiding me through the process and follow up with all questions and did so within a few minutes of my call even on his days off. Other staff members were friendly from the front desk to other sales associates and management. I would definitely recommend Porsche of Orlando as the best place to purchase your dream car!

Very pleasant buying experience from start to finish. Very transparent and straight forward process. Will do business with them again anytime.

Simply the best service department!

Good Customer service. My rep Dave keep me informed during the repair and warranty process.

The words outstanding and impeccable come to mind when thinking of this Porsche dealership. We sold our Cayenne to them and the whole process was seamless. Initially, we spoke with Luis on the phone who assured us that we could stop by anytime for an appraisal. Reception was helpful. We had an appraisal done within a few minutes and Manager David Stone came by to give us our figures with an explanation. He was very attentive and always came back to check on us. Logistics didn’t allow for the transaction to be completed that day so we stopped by the next day. Although David was off, another Manager by the name of Richard was able to follow through and issue us a check for the vehicle. If you desire excellent service please check out this Porsche dealership. To top off everything, a fed ex package arrived the next day. It was a credit card that was left in the Cayenne. Simply amazing. Thank you again.

Excellent service department! I drive further past another Porsche dealership just to go to this location because of how great they are.

My overall experience was terrible. Management tirelessly tried to make a bad situation seem tolerable, but the service department was atrocious. My 5 year old 911 with about 30,000 miles was mis-diagnosed at every turn (3 separate times). I came in for 2 issues. They failed to fix either of them, but of course managed to talk me into new brakes for the front. After 3 weeks with no loaner, the car was returned to me, with only one problem solved and the understanding I would have to return to solve the second problem. The next day while driving on the highway a light informed me the car was overheating and was “not drivable” AGAIN. In conclusion the 2 reasons I brought the vehicle in for were not fixed after 3 weeks and $1500. I would love to report that the new brakes are great, but I still can’t drive the car. I now have serious trust issues. I’m sure management will agree to “fix the problems” at no charge, but at this point I’d rather pay a competent mechanic/service department to have the issues totally resolved.

Very easy to deal with. Vehicle was even better than the pictures. Highly recommend.

Warm friendly, knowledgeable customer service. I've bought 3 amazing vehicles and zero problems. Emilio,Teddy and William provide first class service.

Very professional yet genuine people. Had a problem with the description of the exact model they were actually offering but we finally worked it out where both parties were happy. To bad I live 2 1/2 hours away from this dealership!

Antonio is a great sales person

My dream since I was a kid was to own a Porsche. That dream finally came true thanks to Porsche Orlando. Porsche Orlando in Maitland, FL is by far the best dealer on the planet!!! Let me tell you, I am speechless. Teddy Lawrence made me a Porsche Orlando customer for life. From start to finish, everything was top notch! I’ve never seen such attention to detail and customer service. Please make sure Teddy Lawrence gets recognized for his efforts.

Very Kind and friendly!!!

Luis took care of me since the beginning was very patient and worked thru my busy schedule to accommodate my needs. From the sales to financing with William I can’t express how easy the whole process was. I will definitely be coming back and giving them more of my business.

I am a newcomer to the Porsche family. After months of research and visits to several other dealerships, I can wholeheartedly recommend Porsche/Maitland. They worked diligently to deliver the precise vehicle I sought and within a matter of a few days. The service manager is responsive and delivers great care and attention to detail. The entire team here is welcoming and delivers excellence in customer care. I cannot recommend this dealership enough.

200% satisfied. David in the service department goes above and beyond. Thank you for being exceptional!

Start to finish customer service was excellent. My salesperson Antonio was very knowledgeable and attentive to all of my concerns. William took care of the financing and was very prompt and professional and even went the extra mile for me. You cannot go wrong with this dealership.

Customer Service was Awesome!

Thank you Teddy Lawrence for your help and service. For learning my wants and finding what feeds them. Love my new car.

Teddy was great and so was the other staff. They all were super friendly and helpful in helping me purchase the Jeep they had. thanks yall

The experience was exceptional. Dan Drew was very professional in a low key "Ambassadorial" approach. He personally delivered the car to our home and gave a thorough explanation of the car's features. My wife and I felt very comfortable with him and recommend him to others looking for a Porsche.

Amazing and quick service! Great group of people!

This was a tragic situation, where my new Porsche had engine failure. I was without my new car for 6 weeks. But Dave Beaulieu made this situation tolerable. I give Dave 5 stars but because of this unfortunate experience I gave this review 3 stars. Their service department was terrific. I would absolutely recomend this dealership.

Outstanding service, I will keep doing business with them. Really appreciate your assistance Luis and William.

This team is incredible, the way they treat you, attention to detail, honesty, communications is the best of all my cars across all brands. Impeccable.

Very pleasant and professional. Buying the car was super easy and smooth, I recommend them for sure.

I highly recommend this dealership. I have only ever had my vehicle serviced here! The work is always top notch and the level of customer service is above and beyond. Thanks to everyone who works so hard at this dealership to deliver a consistent and exceptional experience.

I have peace of mind bringing my vehicle here and I've always had an excellent experience. Thank you to Brian in service, his colleagues, and the rest of the staff. Thank you Porsche of Orlando!

This was the smoothest and easily the best overall car buying experience I have ever had. Emilio and William were both fantastic, understanding, and efficient. They have made me a lifelong Porsche Orlando customer.

Exceptional. Pickup and delivery were excellent. Loaner car was clean and in perfect mechanical condition. Price for services was lower than originally quoted which is always a plus!

I am extremely unhappy with the service. It took several months, unnecessary repairs were done , some without my knowledge and consent.

My second time here driving over from N. Brevard County (about 40 miles). Super easy to set an appointment via email. They are usually busy so wait times (if you're waiting) may be longer than estimated. The facility is very clean and the staff is courteous and professional. Jeffrey Gottlieb was my service adviser.

Thorough inspection and service of the car.

Great experience. Great service. Bryan is amazing. Had the car ready, serviced, cleaned and shined within four hours.

Although it took longer than expected to get my car back. Excellent customer service ,Excellent people skill ,Business was very clean and comfortable environment, All staff was Pleasant, My Courtesy rental was amazing , there's no long line. Or No long wait

Having your car serviced at Porsche Orlando is an exception experience. Friendly people every step of the way. Serviced properly the first time, everything explained, and your car returned spotless. A+++ rating.

Updated Review 8/21 - I cannot say it enough.. the customer service at this dealership goes above and beyond to guarantee customer satisfaction... From sales & Service Chad, Emilio, Teddy all the way up to Management and financing. Andrew, William, Richard and David... It doesn't matter if you are purchasing a car from one salesman everybody takes a vested interest in your happiness... I've returned seven times and I'm quite sure I will be back for 8.... Thank you so much for the way you always treat me and my family... I love this Place . Everyone there is helpful and courteous . My salesman Emilio worked with me every step of the way, William and Richard help me with financing David and Andrew went above and beyond to help .. Chad in the service department even helped with transferring things from my old car and making sure everything was right with my new one .

Very pleasant dealer to purchase a vehicle from.Colin Wallace is very knowledgeable in the product he sells and is always willing to help with any questions after the sale. I would not hesitate to purchase another Porsche from this dealer.

Very friendly and knowledgable, exceptional service

Great car buying experience.Knowledgeable sales person in Colin.Would definitely purchase another vehicle from them Mike

This is the 4th car we have bought from Porsche of Orlando. The entire team of sales, service and admin are above and beyond excellence. If you have a choice (and you always do), go and enjoy the experience of acquiring a car from them. I know we won’t go anywhere else. :) :)

Brought my 2005 Cayman S for service. The experience and professionalism was top notch! Left with a beautiful loaner vehicle. For the time they worked on my car they kept me up to date with the work progress. When I picked up my car the included car wash was just as excellent. Work was completed as discussed and my car returned to me looking clean and running like the day I purchased it. I highly recommend the Porsche Orlando Service Team.

911 in for service. Tomas was courteous and professional and service department great job. Thanks to all. See ya next time.

They always treat me so good. And make sure everything is done correctly!

As an out of State purchaser (VA for me), and discussing car purchases with a dealer in Orlando, is bound to raise doubts in one’s mind about the accuracy and quality of the vehicle for sale. Fortunately, those doubts were removed very early on as Antonio Shum, Associate Sales, answered every question asked. The only confusion arose was on the difference between electronic filing and an additional charge associated with registering the car in VA. William Mcvadon quickly clarified this for me which allowed the sale to proceed quickly. The car itself, a low mileage 2015Jaguar XJ Portfolio of one previous owner, was as good as it was advertised, and in excellent condition. Having traveled to Florida to pick-up this car I was thankful to Antonio and William for the courtesy, attention to detail, and no nonsense processing of the paperwork. Having driven this car for 1,300 miles since purchase on July 27 I can only say that I’m pleased with the car. My only reason for not giving it five stars right now is that I’m waiting on receiving the cat’s registration document, title, tags and decals. Once I have those I’ll bump it up to five stars which I’m sure this dealership, notably Antonio and William who I directly interfaced with, deserves.

The service folks are phenomenal. Their personal attention makes me feel like a valued customer and person and not just a number on a ticket.

Justice and the team at Porsche Orlando made purchasing my Panamera the easiest transaction I've made in a while. Responsiveness and customer service was second to none. Thank you!

Received annual maintenance service and Jeff at Porsche Maitland was professional and helpful. Service was done timely and efficiently. Pleased with staff and my experience.

enjoyed working with this dealership always on time and available to help

Every time I go for any service Dave takes great care of me. Always satisfied with the services performed here.

My over all experience was fantastic. My order was built to spec and was placed few months before the vehicle was delivered. Sales associate Antonio Shum Zheng walked me through the whole process and kept me informed through out the different stages of manufacturing/delivery of my vehicle from Germany. Also sent me pictures of the vehicle being unloaded when it arrived at the dealership... which was awesome!!. Sales Manager William Mcvadon helped with all paperwork and explained everything in great detail. Extremely professional and courteous folks at this place. Look forward to doing business with them again in future.

The Porsche dealer correctly diagnosed the repair and avoided transmission damage. Service was fast and professional.

By far the best Porsche experience I've ever had. Thanks to Antonio Shum! He is a great compassionate salesman that is very knowledgeable about the brand and makes you feel comfortable during the entire process! If you are going to Porsche Antonio Shum is the guy you want to work with!

Best dealership in Central Florida, anywhere for that matter! Customer service is incredible and attention to detail is unparalleled!

The service staff is great. They listened and took care of all my concerns. The car was ready when they said it would be. The shuttle driver was very helpful.

Justice Milsom was Absolutely the Best!!! He made the experience so pleasant and hes the reason why I quit looking and gave him my business! I recommend Justice Milsom for the most professional car buying experience!!

Can’t say enough good things about this dealership and that is solely because of Jeff Gottlieb. He helped get a new transmission for my 2013 911 by working directly with the 3rd party warranty company. Made sure I had a loaner car and kept me up to date on the progress. Although I hope I don’t need another transmission but I would definitely consider this dealership for any major work. Thanks again Jeff for all you did for getting my car up and running again!

Ordered a replacement part which arrived on time and was installed promptly. Friendly staff was very responsive. Enjoyed coffee and snack during installation.

Justice was great for the entire time, from the first day we talked to the day I took delivery about 6 months later! I can honestly say it was the easiest new vehicle purchase I have ever took part in. And thanks to David for a painless financial checkout process!

They worked with me on replacing my windshield and discounted their service based on what my insurance paid. Also they were able to get the windshield 406 weeks sooner than the other dealer in town.

Very caring and helpful staff. They explained things into detail and I appreciate it. I recommend coming here for their VIP services.

Great service experience. Got me in an out quickly, no time wasted waiting on my paperwork or car being prepped.

The Service provided by Teddy and Team is always above and beyond! As a frequent car shopper- I highly recommend Teddy and Porsche of Orlando and will be sure that all future purchases involve Teddy!

Service advisor Jeff was a pleasure to work with. All work was performed timely and in a professional manner. A overall great dealer experience.

Porsche of Orlando always provides a courteous and professional service. I've used their service department for the last 5 years, and the few vehicle that I've encountered issues are always corrected in a very timely manner. Chad Zarnow, and all the service staff are great people to deal with, making customer experience an excellent one. I strongly recommend getting your Porsche serviced at the dealership even if it is "out of warranty", it will keep it running for a long time!

Everyone was very helpful and friendly

Fast and great service . Called and got an appointment the same day to take care of a tire . Place is clean and hassle free and they don’t push to have your car service , oh and You get your car cleaned when they are done 🙂

Great spot to service my Macon. Service Manager Chad and the staff provide personal professional service. They work hard to and meet my personal requests.

I got that scary ‘check engine’ alert on my dashboard and called for help. Dave gave great customer service to get me in the next day. Techs diagnosed the problem quickly and scheduled the fix next day under warranty. All told it was a great experience for my first visit. Thanks, I’ll be back!

Always accommodating and great service experience

Exceptional service by Victor in the Parts department. I was in a bind and needed a part ASAP, Victor did his best to get me the correct part shipped out of state to me in a timely manner. I will be using them for all of my Porsche parts needs from now on!

Just purchase a gently used 911 rare gem; 2 tone leather seats, fully loaded with a manual transmission with a 3.8 liter engine. Great sales staff and the environment was welcoming. Test drive went smoothly. Got to the dealership and the sales consultant said here are the keys of course after a copy of my DL. No sales pressure just me enjoying the drive. I highly recommend this dealership, no extravagant dealer fees and price was reasonable compared to competitors in the area. What's even better, after the purchase which I was not aware of prior to is that you get free weekly hand car wash. Small dealership with big service.

Fast, Knowledgeable, Efficient Closing

Porsche of Orlando gave us excellent service and got my husband the car of his dreams. We ordered the car in February with a June delivery date. They kept us updated on the status. The day it came in, they stayed late to give us the car. Their timely delivery enabled my husband to participate in an event the following weekend. Emilio Cortes and his manager, Andrew Parkinson delivered on their word on the car as requested and at a very fair and competitive price. We really appreciate this dealership. They went the extra mile for us.

Service department more than accommodating and informative.

After speaking with 2 different salesmen on separate occasions, I'm still waiting on a sheet with buying details to take to my bank so I can purchase a car.

would have been 5 stars but some details were left unattended

I bought a CPO Porsche 911 from Porsche Orlando. Colin Wallace was excellent to deal with and did everything in his scope to make it a good buying experience. Buying the car from another state and sight unseen, I was not overly concerned as it was a Porsche CPO. However, when I took delivery, there was stone damage to the windshield and front bumper along with a broken seat release and damaged door sill. While they are paying to have the windshield replaced I have had to handle the rest of the details. Not what I would have expected for a car at this price point and CPO.

Outstanding experience buying my Macan GTS. Thanks to the whole team.

I took my Porsche for oil service in May and had a good experience at the Maitland location. I then made an appointment (One month in advance) to have a recall done. I was given a service appointment. I explicitly explained what my service was for and the service provider acknowledged that it was for a recall. In the month prior to my scheduled service date I received no less than 5 separate emails, and two texts as a reminder that had an upcoming scheduled appointment. I arrived at the Maitland location on the scheduled date and time only to then be told that my recall part wasn’t available and wouldn’t be available for a few months. I certainly understand that situations beyond the control of the dealership occur. However there is no excuse for a failure to communicate this to a customer who makes an appointment one month in advance and receives multiple emails, without ever being notified of the unavailability of a part? Better communication is needed, truly dissatisfied.

The services performed were completed in a timely fashion and the over all expierence was enjoyable.

Exceptional service and attention to details.

I inquired about a vehicle almost three weeks ago and I had a very smooth process. Antonio reached out to me very quickly and I was able to communicate with him through email until I was able to come in person. He always responded in a very timely manner and I was able to reserve my vehicle from Monday till Wednesday when I was able to come in. I was in and out very swiftly. William was also a huge help and broke down everything to me and my family step by step. I couldn't have asked for a better process with purchasing my first car!

The service staff is always very friendly and professional. Highly recommend.

Porsche of Orlando, in Maitland, has been my go to Porsche location for years now. The employees there are more like friends than sales people. They focus more on the customer than the sale, and that makes me feel comfortable and stress-free.

Came here for an oil change service because the dealer in Melbourne was unable setup a waiter appointment for me. Very satisfied with the service here and also impressed with the complimentary vehicle cleaning that managed to remove bugs and tree sap that a year of paid car washes could not. I will be returning here for any future service needs.

After competitively shopping for 4 months Porsche of Orlando provided the best out the door price. Emilio with the sales team was very professional and great to work with. When it came to the finance and insurance component of the transaction William was also very professional, great to work with, and did not attempt to up sell any additional warranty products or services. As for the service Brittany and the entire team was also very professional and great to work with. While you may not buy a Porsche or another brand of luxury/sports car/SUV from their dealership you should at least give them the opportunity to earn your business.

I live in Houston, TX in the Energy Corridor. I saw the car of my dreams on their website and called the main sales line. Kyle Kersh picked up that phone and talked me through what would have been a difficult situation for trading my current vehicle and transporting the car to Orlando. We came up with a plan that was time-efficient and as cost-effective as possible. Kyle communicated clearly with me what he could and could not do. Very happy with his level of professionalism and pleasant nature. I’m not an easy person to please when it comes to purchasing experiences for big ticket items like this. If you need a car and it’s at Porsche Orlando: Call Kyle Kersh.

Sales Rep Emilio Cortez is awesome! One of the nicest and friendliest people in the world. He is honest, knowledgeable, and a no-pressure salesman. I am on my 5th purchase from Porsche of Orlando in the last 13 years and I will continue to go back because all of the staff are so nice with every visit. Luxury and 1st class service! 👍👍

Sensor went bad. While the phone system did not work, I drove to the store where the excellent service manager Chad Z and customer relations person Brittany H greeted me. They took me right in, told me the cost (lower than expected) and solved the issue in less than two hours. What a great crew for a great car.

Personal, Professional, Expeditious, and Friendly!

I took my car in for scheduled service. Everyone I encountered was professional, friendly and efficient! A great experience

Exceeding my expectations. for 4 years

Very kind staff all around. No sales pressure and did all they could upfront and online to minimize our time spent at the dealership.

Always excellent! Service Department is a very knowledgeable team of customer care professionals and techs. Chad runs the department with skill, experience and warmth. Dave always does a great job keeping me informed along the way.

Car is a show quality 1996 Porsche 993. Excellent service provided by Pablo in servicing the car. The body shop did a fantastic job in repairing and color match painting the scrapes on the underside of bumper. Show room quality work.

I wanted to say I had a great experience buying my car from Porsche Orlando. I live out of state and they made the process simple. The salesman Colin Wallace was so detailed on all the info for the car and I was able to decide quickly. As well as the finance Manager William Mcvadon made the financing easy as could be. I want to say thank you again.

Absolutely wonderful . My service writer David always make it as convenient as possible with my busy schedule. Great team!!!!

Very happy with the purchased of my used Lexus Rx 350 from Porsche Orlando. It was a great experience! Kyle and William was very pleasant, helpful and professional. They made the transaction smooth and hassle free. I would highly recommend buying a car from Porsche Orlando dealership.

The Porsche 911 has always been a favorite of mine. I live in Las Vegas and our local inventory is bare. The chalk color is beautiful and 2 weeks ago the only two chalk 911s available in the USA were in Florida. Porsche Orlando was quick to respond to my inquiry and even provided a video of the vehicle they had. 48 hours later, I was on a flight to Orlando. Luis Rivera and William Mcvadon were extraordinary. I test drive the 911, closed the deal, and was on my way back to Las Vegas within 4 hours. If you need efficient service from quality subject matter experts, then Porsche Orlando is your team.

I brought a 911 for a pre-purchase inspection into this dealership under the recommendation of the seller. $600 later, it took me 3 days and several calls to get the actual report from the dealership! All the rep wanted was the payment and kept repeating " How are you paying for this?" but never bothered providing me with the actual report until I called for the service manager and threatened to dispute the charge on my credit card. To put icing on the cake, the car was returned filthy after it had been delivered to them in pristine condition!!! Give me a break, Porsche of Orlando, for $600, you should wipe the mechanic's greasy fingerprints and vacuum the car - I think down at Kia they even do it there. Very poor service, considering they had a chance to win a new customer for a long time, but now, not this guy!!!

Have been taking our Porsche to Jeff in service for about 4 years. He is great, always fair on pricing and on-time delivery. Always a great experience.

Best dealership on the planet! Customer Service is 5-Star!

Very happy with my purchase, but again it is a Porsche. Their service department was as expected, really good. Dave delivered as promise. Thomas was excellent being on top of my needs.

♥️

When you buy a Porsche, you expect the Porsche experience. I have to pay my highest compliments to Tomas Rios in the service department. The door panels on my 991 911 had begun to warp over time (well known factory defect from Porsche). Although outside of the warranty window, Tomas was able to obtain Goodwill Claim from the factory for my door panels to be replaced with brand new panels at a very reasonable fee saving me over $2000.00. I was also provided a loaner Mecan at no charge. For the record, Naples Porsche and Fort Meyers Porsche refused to help me at all when I called them. Fort Meyers Porsche said they had never heard of a Goodwill Claim (REALLY??) and Naples Porsche refused my request. Nice job Fort Meyers/Naples Porsche. You will never see a dime from me. THANK YOU Tomas and Orlando Porsche in Maitland for your professionalism, attention to detail, and courtesy! Great job! I know where I’m servicing my 911 now, and where I’ll be buying my next 911 in the future. Orlando Porsche in Maitland!

Best service department in town. Car washed and ready when I arrived.

The service provided as well as the staff was excellent.

I drop my vehicle off on Sunday after service hours. Car was ready the following day. The staff and service was excellent!

Purchased a CPO 2011 Panamera last week. Colin was great. Came back that evening to finalize and saw our car in the showroom. Looked amazing!!! We had a 2015 Boxster that we had serviced there. Porsche service treats you like gold!!! We had our Boxster under warranty and were given beautiful loaner cars while ours were being serviced. Porsche of Orlando is by far the most professional car dealership that we have come across. Tomas our service advisor is top notch. Their warranty is second to none. Just had my Porsche Panamera in for service thinking I needed a 60000 mile service. Service advisor Jeff called and said it was done before I purchase the car. I appreciate the honesty and integrity. Every time I bought my car in for service it has been nothing but a pleasure. Thank you to all the staff

Fantastic!!!! Luis the salesman was so easy going, very helpful and nothing was too much trouble. David the sales manager was also very calming and made my husband and I's first big purchase an easy one. They are all very honest and thorough in making sure you have all the information. Night and day compared to other dealerships. Will be returning in a few years now we have the Porsche bug when it is time to change our Macan out. Thank you Porsche Orlando!!!!

Great, prompt service by friendly people

Best service department

I have always received excellent service at Porsche Orlando.

I had my best car buying experience from Porsche Orlando! Very helpful staff! I highly recommend this dealership.

After few years debating and test driving some of the available EV, I finally decided for the Taycan. It was my first Porsche and EV, but after reading and reviewing the vehicle, I decided to purchase it. Colin Wallace was my sales representative and was excellent. He guided my through the entire process, test driving different models and walking through the options. I put the order online and then he reviewed it with me, making sure everything was as expected. I got an very accurate estimate, no surprises on fees or additional charges. Colin send me a link to track the vehicle and he was providing updates through the way. Before the vehicle arrive, all the paperwork was previously done, just waiting for me to sign as soon it arrives. I fully recommend this dealership and Colin, if this is your first Porsche or even you are considering a EV, the experience and assistance from someone that knows about the product and performance is key. There won't be last minutes changes or costs.

I have come to except top notch service as an owner of two Porsches and have visited numerous Porsche dealers for service over the past 11 years. I was extremely unhappy with the quality of customer service provider by this dealer; particularly with my assigned service manager. There was a lack of communication during the entire process. I cannot recommend this dealer.

Helpful, knowledgeable and friendly staff.

I had a great experience again at my dealership. I love the ability to get in the same day I called. This time I had a code flash over the weekend and was able to get it diagnosed and repaired Monday. Shuttle service was provided to and from the shop also which was perfect.

Colin Wallace was the epitome of an Ambassador! Responsive. He was fair, fulfilled commitments and helpful to me as a first Porsche owner. Richard, David and William were also a great support team and knew me as if I were the only customer at the dealership. This car lease experience has been the absolute best in my 30 years of leasing cars. AutoNation has won me over! I'm telling everyone in JAX Beaches to contact Porsche Orlando (AutoNation).

Excellent, the sales rep give me the best option to have mi new car and then explained all the features of the car.. the purchase process was easy

Appreciate the diligence. Found a new problem and ordered parts under warranty

This was my first purchase of a new Porsche. I worked with Luis Rivera. He was helpful and knowledgable about the cars. Great experience.

I’ve been a customer of Porsche of Orlando since 2016. The service department is excellent. Mr. Chad Zarnow,- service manager, is a true professional. He is knowledgeable of the Porsche brand and takes pride in his work. Chad makes you feel like you’re his only customer that day. He kept me informed on the status of my vehicle until the job was complete. I’m very pleased with the dealership and service department, they do a great job. 5 stars

Porsche solved a difficult cut out problem with my wifes 2005 Boxster. This would not have been possible without the knowledge and patience of Forman John. The part cost $53. Just amazing.

Excellent customer service

The customer service is excellent! My car was cleaned immaculately. The waiting room was clean and comfortable.

Picked up a 911 Carrera today. The entire staff provided exceptional customer service and attention to detail. Special kudos to Colin and Richard for making the buying process hassle free. Thank you for such a great experience. We’ll be back!!!

Fast and excellent services👍👍👍👍

A grade - truly exceptional experience - I have purchased 4 cars Andrew and his team.

Terrible experience. We came in ready to buy a car yesterday and were completely ignored. Nobody even greeted us. I don't know what kind of sales training is provided, but it should be revised to include customer service, because there isn't any. Shameful how poor the experience was. I will make sure to tell all of my friends.

Upon inspection of the vehicle I purchased I noted a few things missing from the car. The spare tire pump was missing and was provided when I pointed it out. Then I was reading in detail 111 point CPO check list and found the emergency flag checked off as verified was also missing. Then I noted under the hood a distinct smell of coolant, but these items have not been brought to the dealers attention yet. Also noticed two fasteners are missing under the hood that secure the plastic cowling and hood noise dampener in place. At this point I am confident these items will be addressed. Time since purchasing is 7 days. I’m writing all this because the dealer has asked for feedback multiple times.

Porsche Orlando is the best Porsche service department I have ever used. The workers are all attentive and professional. I was able to get a quick appointment to have an issue looked at before a long drive in my Cayenne. Not only did they address the problem but returned my car completely clean. I would highly recommend this dealership!

Great service

I was comfortable while waiting and everyone was courteous

Had our Porsche Macan S in for its first service. There was 5 cars in line. Porsche Service Department still had our car serviced in the time they said it would take. Excellent service as always. That’s why we drive past the closest Porsche Dealer to our house and drive the extra distance to Porsche Maitland. Great team, Great Dealership.

Best car buying experience I have ever had. Bought my new Porsche by e-mail in 48 minutes. Gave all our personal and trade in info by e-mail and asked if they could have everything read when we arrived and they did. Richard Shuman took care of negotiations. Teddy Lawrence in sales was the best. Delivering our new Porsche and getting us a set of all-weather floor mats and William in the business office had all the paperwork ready for us to sign just as we asked. The Staff at Porsche Orlando are Pros at what they do.

I bought a used Audi from Porsche Orlando. Collin was a great guy, No pressure, only helpful. Very stressed on the 6 hour drive to Orlando only to arrive to find our new Audi sitting, indoors, under lights in the "owners showroom', immaculately detailed and looking brand new. All of the stress was lifted and our new adventure with the Audi began. Wonderful professional team....Thanks Collin!!

It took way too many conversations to finally get a mechanic to state that there was a fault and service notification to replace the communications module that prevented logon to servers and use of PCM. The location awareness for Homelink still does not work; only manual selection works. Other vehicles (3) in household with Homelink works without an issue, including automatic door operation on arrival and departure.

Absolutely the best car buying experiences, I’ve had in 40 years. Everyone in the dealership was professional, dedicated, and friendly. Antonio (my sales rep) was extremely helpful and attentive to my needs during the whole process. He is certainly a five star employee of the dealership!! He is the main reasons, I will be a repeat buyer!

Great experience! Collin was very professional and pleasant and so was William. I knew the vehicle I wanted prior to coming in and I informed him and they made it happen very quickly and hassle free! I would highly recommend Porsche Orlando and its staff. Great overall service. I left a satisfied customer. Thank you Porsche Orlando.

The most enjoyable car ever to drive.Comfort and stunning performance cannot be compared to any other car in the market. Use of electronics is little challenging for me being in the older spectrum.

Very pleased with Dave and how he handled my -87 -911...Kudos

Had an issue with the transmission on my 15 Macan S. They had me call Porsche to get a flat tow. Had a loaner waiting. They kept me informed daily of issue and progress Car was returned clean and running great. Excellent work and customer service. Definitely recommend for service on your Porsche

Very good service ,auto detail with with service is professional, customer waiting area is always clean,restrooms are also very clean, always on time with appointments, Dave in service goes out of his way for customer service

If you're looking for a nice, beautiful car..this is THE place for you. Workers are very knowledgeable and understanding.

The service department was outstanding. Chad the service manager was sincerely interesting making sure that I was happy with the service. He anticipated questions and offered recommendations. The experience was so good I thought that I will purchase future cars from this dealership.

The service department was outstanding. Chad the service manager was sincerely interesting making sure that I was happy with the service. He anticipated questions and offered recommendations. The experience was so good I thought that I will purchase future cars from this dealership.

I recently purchased a used Cayman from Porsche Orlando and have been very pleased with the service. They accommodated my every request related to testing driving the car and pre-inspection. The paperwork was all handled efficiently. I highly recommend Porsche Orlando to everyone.

Everything done as expected. Good friendly service.

Our experience with Porsche Orlando was exceptional! Antonio and the rest of the staff provided excellent service from the moment we walked in the door. Highly recommend.

I could not be more happy with how my panamera turbo s was taken care of. The service department diagnosed and repaired the problem and the vehicle is running perfectly. The professionalism with the follow from multiple contacts was impressive. Thank you!

Buying my new vehicle at Porsche of Orlando was actually a pleasurable experience. The team there was professional and knowledgeable and respected my time and my budget. I worked with Colin. He was excellent. He worked a deal with me without all that endless haggling that comes with a new car purchase, all the while being very responsive to my text messages when I was reaching out to him with any and all questions. He really went above and beyond and helped me cpmplete most of the process before I even arrived at the dealership to ensure the purchase process went as quickly as possible. He also gave me a lengthy tutorial about the car after purchase so I knew how to operate it properly and after leaving the dealership he responded to multiple questions I had via text over the next few days. He even helped me again with more tutorials when I brought the car in for a cleaning and had a few additional queestions about some detailed technology that was beyond my scope. The dealership is clean and calm and has a well equipped waiting area as well. I also love that they will hand clean your car once a week for you on a first come first serve basis if you bring your vehicle to them. They are just as passionate as never bringing my beautiful Porsche through a carwash as I am! I would definitely recommend Porsche of Orlando! Ask for Colin..you wont be disappointed!

This was far from a sales experience, it was more like a welcoming to the family. Thank you Luis and all at Orlando Porsche!

Very kind, professional, and caring customer service. Thank you, Tomas and Chad.

Great Service, Highly Recommended. Dave and the Service team were awesome They really do what they can and they go above and beyond to make sure things are right

They have excellent service from scheduling to pick up!!

My appointment with loaner was as scheduled. Problem with many cars in the queue pushed service to next day but I was kept informed and updated. Thanks to Tomas for his kind attention.

Great car buying experience. I had been a long time since I purchased a vehicle. I shopped around many dealerships but the experience was high pressure, price changed every five minutes and sometimes be humiliated by sales reps. But when I found auto nation?s Porche dealership, the experience was completely different. The sales reps took their time explaining, listening and offering what would be best for me. I could not have asked for a better experience! Antonio Shum was amazing and would highly recommend him.

Great job Emilio, effortless buying experience.

What an amazing experience, where even Porsche USA fell short, Jeff (service advisor) was extremely courteous, arranged towing for my Taycan, got it towed to the dealer, and in less than 72 hours it was up and running again. Car was delivered back to me clean, sanitized, even tire shine applied. Great communication, clean facility, knowledgeable and experienced technicians, and pro active service advisors unlike Porsche South Orlando. Avoid any other dealer, give them your business.

A little slow on the check in process, no loaner car available.

Buying my used A5 from Porsche Orlando was a seamless experience. Luis was extremely helpful from the moment I called about the car. When I showed up to look at the car and go for a test drive he had everything ready to go for me. He was very professional and easy to talk to. William (the finance manager) was very personable and made the paperwork end of the deal smooth and efficient. My only compliant was with the detailing of my used car, we had to ask them to go back over the hatchback space because there were Christmas tree needles on the carpet back there and I’m still finding a decent amount after the fact. Overall it was a pleasant experience and I highly recommend buying a car from this dealership!

Always very courteous and professional

I dropped off my Porsche 911 or oil Change, picked up and the car had massive errors. The service advisor Jeff, made no attempts to communicate in the process. Kept the car 4 days with no communication initiated by Porsche. I had to call and beg for status each day, and if I didn’t call no call or given. Overall the worst communications I have ever experience and cannot recommend taking your car there unless you want it broken, no communication and silence. Really disappointing....

The entire process was seamless, professional and easy. I leave in Pennsylvania and everything was done remotely, Justice Milsom was wonderful to work with, I would highly recommend him.

I have not had service on my car. Just purchased the car. The ease of purchasing was exemplary. My sales rep Louis was very knowledgeable about the car and answered all my questions. I would make the three hour drive to purchase another car in the future. Great job Porsche of Orlando.

Buying a car from here was painless and efficient. They aren’t pushy and are very friendly. William (the person who helped me with paperwork and financing) was a awesome guy and a pleasure to do business with. I would 100% come back and buy another car from them.

What a mess! Dropped off my car for routine maintenance work. Got a call back with an estimate and the sales manager was completely unprepared. Gave me a price, then asked if I knew why the check engine light was on. He hadn’t even run the diagnostics on the car yet. What does that take, 10 seconds? He also hadn’t priced out my broken door lock, which I had requested that morning. THEN, I have to call THEM back to check on the status of my car since they were about to close and found out it wouldn’t be finished until tomorrow. Thank God I had another car I could borrow because by that time, all of the rental car places had closed. They felt no need to notify me that my car would not be ready until the next day. Horrendous customer service!!

Impressed with how easy they made buying a vehicle 80% remotely. Antonio was great at communicating with me online. Sometimes you go into a dealership and the used car manager will have an attitude that your trade is horrible, but Richard was very straightforward and easy to work with. All the way down to financing, William made closing simple. The only thing I was disappointed with was how they detailed the used vehicle I purchased. It took some time to clean out parts of it and vacuum what appeared to be dog hair from the previous owner.

I don't usually review, but Porsche Orlando took care of my automobile quickly and thoroughly. Highly recommend!

Porsche of Orlando is an epitome of what excellence in customer service should be. My service advisor Dave treats his customers with respect and utmost care. The service and ancillary team complement the commendable experience Porsche gives their customers.

The best car buying experience I have ever experienced. Thank you, Emilio and William, for the amazing and professional service you provided my family and me. Emilio and William were very honest, communicative, helpful, and simply the best. It felt like I was communicating with a friend rather than a sales rep or finance manager. You've won a Porsche customer for life!

I've been to a few Porsche dealerships and let me just say, this one was by far the best experience! From the second I drove up to the service area to the moment I left the dealership, everyone was professional, honest and willing to help. I had an issue with my 911 that another local dealership kept giving me the run around and would not fix. These guys listened to my concerns, verified what the issue was and proceeded to fix it in the utmost professional manner. Most dealerships are only about the sale and anything that generates revenue, not these guys. There is good service, care and attention to detail. These guys truly represent the Porsche brand. Tomas in service is a great guy and will take great care of your car. I highly recommend them!

Fast and professional service

Valet service was great with keeping the servicing convenient for our working schedules. Thanks for the smooth transaction!

Chad Zarnow and his service team did a great job with my 3 year service, and touching up a small ding that I really hated seeing on my car. All the work was done right, and on time. Great experience.

Great dealer to purchase from. Top notch white glove service. And the salesman mr justice was the best. Thanks again.

Outstanding service, second to none. Miguel and Pablo make it so easy.

Great experience even though I didn't purchase.

Antonio was a very nice salesperson, easing the buying process... the manager was also very cordial. In general, it was a quick buy.

Quick replacement of tire

Had my vehicle serviced at Porsche of Orlando, everyone I encountered was very professional. It appeared when I made my appointment it wasn’t noted I requested a loaner vehicle. While out of service loaners, the issue was very quickly resolved and I was given a car for the day and I was on my way. My vehicle was finished when promised with no concerns Thank you for providing quality service!

To say I'm very displeased with the lack of communication between me and the salesperson is an understatement.

Very friendly, knowledgeable service.

I want to thank Tomas and the Service Department at Porsche Orlando for making sure that as an out of state buyer of a used Porsche from an independent dealer, all my worries and concerns were answered. At the Service Department, I had the pleasure to have Tomas help me with all my requests and concerns regarding the condition of the car. It was amazing how Tomas went beyond his responsibilities to make sure that at the end I would be completely clear of the conditions the car I’m purchasing was in. I highly recommended, that you ask for Tomas at the Service Department at Porsche Orlando for any needs regarding your Porsche service.

No mistake about Porsche of Maitland! Thomas and Chad are exceptional,I can say every member too but I dealt with them,truly great and professional! Love coming to dealership even when have no service just to see inventory! Thank you Porsche of Maitland,you guys got no competition indeed!🙏🏻

Loved it

I couldn’t have chose a better place to buy my Porsche taycan. Colin and the rest of the team worked hard to make sure all of my needs were met. Through the initial stages up to driving off the lot. I recommend them to anyone looking for exceptional service

Simple oil change but done quickly and got me on my way

Working with Andrew GM was fast and easy.Emilio also helpful and a understanding car guy.

It?s always an awesome experience doing business with Porsche of Orlando. The transactions are hassle free and you?re made to feel at home. Luis, who guided me through the whole process was superb. I highly recommend this dealership if you?re in the market to purchase or lease a Porsche. You?ll be glad you did.

Our experience at Porsche was phenomenal! Sales Rep Luis Rivera did a tremendous job, supporting and helping in every step. This is our first Porsche, this is so exciting! Also signing all documents with Mr William McVadon was very nice! He was very informative and extremely supportive. We felt very well.

I just purchased a Porsche Macan at Porsche Orlando in Maitland. Antonio was great to work with, and the experience exceeded my expectations in every way. You can tell everyone knows their job, the brand and genuinely cares about the customer experience.

I dealt with three other Porsche dealers before landing at Orlando Porsche. OP was the only dealer that made me feel like they wanted my business! Teddy, sales person, was AWESOME! Very informative and just a nice guy. We will recommend OP to everyone and we love our new 911 Cab! Thanks OP!

The service advisor Dave was great to work with. He is very knowledgeable and kept us informed of the process of a complicated electrical repair.

Walked in with an issue just hoping to schedule an appointment and had my issue handled on the spot. Always ELITE service with these folks. Highly recommend!

Very professional and courteous service.

Thanks for a great service and for the loaner and the car wash

My experience with Porsche of Orlando has always been superb. This is my third Porsche with this dealership and it's always a pleasure doing business with this dealership. No pressure or hassle and you're made to feel like you're part of the family. Mr. Luis Rivera was awesome as always. I strongly recommend Porsche of Orlando.

Excellent customer service! Went in for a regular service, everything went smooth and my loaner car for the day was very comfortable. I highly recommend this location.

Who pays $900 for labor in an oil change...I was NOT told of the costs of the work before it was done...I will never ever go there again...a true rip off... After my posting...The Genral Service Manager and the General Manager both called me the next day apologizing for the error...They immidiately correct it...and gave me credit for their mistake...Kudos to you guys that's how you keep your clients... However, the service person should have caught that mistake at the onset... Thanks again...

Excellent service. Courteous and professional service advisor. Highly recommended.

Who pays $900 for labor only in an oil change...Went in for oil and filter change and came out with $3000,00 bill ....No one told me the cost of the suggested work...A real rip off...Will never go there again...Lesson learned....

White glove reception, comfortable waiting room, knowledgable staff who conscientiously evaluated requirements and performed service. Ease in setting up appointment and loaner request on line. Overall, great experience for my first time bringing my used 911 in for service.😊

Had very good experience. Dave in Service was very honest. Just moving to florida from Wisconsin... you can really tell the difference in local ownerships and managements. Thanks Dave

Terrible vehicles. Transfer cases awful had to have 2 replaced in my 2014 Cayenne . Do Not Buy Porsche. Your experience buying will be regret. : Not only high dollar junk. But there corporate head quarters in Atlanta , Georgia customers service is terrible! # Porsche junk

The service staff at Porsche of Orlando are amazing. Always very polite and accommodating. As usual the areas are clean and sanitary with ample social distancing. My Panamera is a fabulous vehicle and I highly recommend this dealership!

When your dashboard is lit up like a Xmas tree🎄 Porsche Orlando in Maitland is the best, literally, I drove past other Porsche dealerships, because this group has always taken care of me, thank you Chad and Macy #Professional #Honest #Reliable

Excelente lugar y muy buen servicio

The Porsche Service Dept is excellent.... my service person Dave went well above what was expected and it made me proud to do business with your dealership. Thanks, William Wehner

The review below is for maintenance on my previous Porsche, but I have since sold that and bought a new car from Porsche of Orlando. I wanted to do a custom order from Germany and I knew it would take a while to get my car. I started off the order having Andrew Parkinson write it up and everything went smoothly. I had Colin giving me updates on the car's progress the whole way. I feel very fortunate to be able to have a car made like this and it was a really nice experience. The staff at Porsche of Orlando did a great job setting the whole thing up. This went exactly as I had hoped it would. I called around to a few Porsche service dept and this dealer was the least expensive of them all. The service was very accommodating as well. They were efficient and friendly. I worked with Jeff and will continue to work with him. I e-mailed the general manager as well, stating the same thing. I would recommend them.

Excellent service appointment. Delivered on time, as promised

Have purchased 2 Macon’s from this dealer and they have serviced both. Service always professional. We have allergy issues and they go out of their way to keep offending odors odors out of the vehicles. Today’s service was to clean out a condensate drain. They took me right in, cleared the blockage, and I was on my way quickly.

Has a pre-purchase inspection done on a 911 I was purchasing elsewhere. Did a terrific job inspecting car for me because I was not able to travel to see car myself. Terrific service.

Good experience from initial contact through completion of requested services from service writer through sign out. Friendly personnel made it all happen.

Staff was very friendly and explained everything to us!

The best service staff and most knowledgeable technicians I've ever encountered! Chad, Jeff, Tomas and his crew are fantastic.

as usual Porsche of Maitland provided me with super service. Staff Tomas and Chad are excellent, polite, accessible, knowledgeable.

Absolutely friendly, non forceful sales team and associates. It was an absolute pleasure to buy from here and one of the best experiences I’ve had buying a vehicle. This is my 3rd Porsche and love them.

Great service and the sales person was very knowledgeable and friendly

This was the third car I purchased from Porsche of Orlando and I will definitely continue to trade with them in the future.

My favorite dealership since 2007 I’ve consistently trusted Emilio the best agent and the service team for treatment that’s superb I feel like they’re family when I come for service or just to stop by and view the latest models 👊🏼🤩👏 thank you

6 years of enjoying the service we receive. Thank you, friends, for always making the trip a good experience. From the mechanics to the service managers, we always feel valued.

Excellent. Tomas always provides a great service experience.

Sometime ago I was in Orlando Porsche getting my 993 serviced and asked Colin to give me a call when the dealership received a Cayman GTS. Shortly thereafter, I got an email from him that the car had arrived. The other day I visited the dealership and Colin showed me the Cayman and was very helpful. I so appreciate his attention and helpfulness.

Jeff in service has assisted me with my Macan, 997 and 993. He is always helpful and I feel comfortable talking to him about my cars. I am impressed with the service I get and really appreciate the courtesy. Plus , I know my cars are being taken care of.

Antonio at Porsche Orlando gave us the best experience we could possible have. He was informative, kind and worked quickly with us. We are so happy with our purchase on our brand new car. We would definitely recommend Antonio to anyone looking to buy a car from Porsche!

Thank you Teddy for helping us find the car we were looking for. You and everyone at the dealer where Very knowledgeable, courteous and helpful. Linda is one very happy customer.

Tomas Acosta the service advisor is incredible. His communication, promptness and professionalism is top notch, I will always go to service my car at the Maitland/Orlando location because of Tomas.

This was my second purchase at Porsche of Orlando. Was a smooth experience with knowledgeable, courteous and professional staff at Porsche of Orlando. Worked with Teddy over email due to covid initially and then went for a test drive. Came back the next day to go through with the buying process and everything went about smoothly and I was out of their door in under 3 hours. I have had my share of buying various vehicles over the last 2 decades but this was the best experience I have had by far. Kudos to the team at Porsche of Orlando!!

The service and attention to detail at Porsche of Orlando Maitland is excellent. They always go over and above on making sure the customer is well taken care of.

Chad Service manager is always friendly and willing to listen and recommend what work is needed very professional and helpful

Pleased with the service,Where are use this facility again

Colin was a well-informed salesperson who was very helpful and no pressure. We will certainly be talking to him again soon as my daughter perfects her driving experience to warrant owning her own vehicle. My service visit was excellent with Thomas. He kept us up to date on the progress and followed up to schedule the warranty work the next business day.

Dave was a fantastic service tech- I have taken my Porsche to other places and they were not good. They had my loaner car ready to go; my car was clean to the hilt when I picked it up and they communicated often with me while fixing it

All individuals are very friendly and courtesy . They make you feel like a family.

We had a torn up tire that needed to be replaced as well as a regular service. We were quickly loaned a car and in about 2 and a half hours all was completed. The service manager personally oversaw the work and interfaced with us. Since we had a tire policy there was not a charge for the work. This is the way service should be done in all dealerships.

From start to finish this is the worst experience I have had in 25 years of driving a vehicle. I took my 2001 Boxter S in for an oil change and multi-point inspection. The very next day I drove the car it started smoking and broke down on the side of the road with a final diagnosis that the engine would need to be replaced. The car went to Porsche working fine and the next time I drove the car it was ruined. Porsche took no responsibility and would not even refund my oil change. To make matters worse, this was my late father?s car which I treated as a memento to keep his spirit alive in a car and a brand he was a lifelong fan of. To provide details, the car was promised on August 24th and the job was not completed until August 27th. Throughout this process, Tomas Rios, the associate assigned to my car was mostly unresponsive when I began to question what the hold up was. Upon pickup, I waited for an hour after I arrived to get the car back at which point Tomas pointed out some recommendations for future services but assured me all services could wait. The next day I drive the car to work and it breaks down. I call Porsche letting them know what has happened and they said to tow it in and a tech would look at it in the morning. The car was dropped on-site and around midday on Saturday after not hearing from anyone I went to the dealership to find my car sitting there in the same spot it was dropped. No one had looked at it, contacted me, moved it to the service department. NOTHING. So after expressing my dissatisfaction, I was assured that someone would look at it and get back to me that day. At the end of the day, I received a call saying they did not have time to look at it and I'd have to wait till Monday. On Monday I asked to speak to the service manager Chad Zarnow who told me the air/ oil separator failed, oil was leaking out of the air filter housing, clogged catalytic converters, and a melted ignition coil, and that a new engine would be needed and more importantly, after getting an oil change and service inspection, the day before that none of this was their fault and they would not take responsibility for any wrongdoing or repairs. So I set up a meeting to speak to the GM, Andrew Parkinson, who echoed Chad?s response, taking no responsibility but in a more averting smug way. He even went as far as saying it was my negligence for only driving the car once a week that was the result of the malfunction. When I lost my cool for the first time in this highly disappointing unprofessional experience the GM said he'd look into options of helping out with the cost of a new engine. I thought ok... this is progress. A week later I got an $18,500 quote for the cost of the used engine and service. Another slap in the face but par for the course with Porsche Orlando at this point. Needless to say, I did not take the offer. I should have never returned the vehicle to the dog that bit me. I put my faith in a brand I grew up believing was the best and they treated me poorly from start to finish.

Excellent service. Kept me up to speed on maintenance issues with my vehicle. All the staff I encountered were great!

The buying process was quick and easy. Luis Rivera was great.

Overall, great experience! I had my eye out on a car, and the entire staff kept me informed in terms of when the vehicle became available and did a great job at answering all of my questions. Probably the easiest buying experience yet!

Great job per Service Department. Very professional. Friendly environment

Fast, Friendly and Accommodating. Great service Dept! Highly recommend. With some extenuating circumstances, this dealership went above and beyond to help me. Has earned my trust and patronage! 5 Star rating.

super service provided, have no complaint to say, crew was polite, knowledgeable, friendly. They do not pressure you for any service you wont like to be done.

Great snacks while you wait!

I would highly recommend Porsche of Maitland, particularly their service department, I have always been treated very well with respect and they take care of my car Charles is the master mechanic that I use and he always comes out and talks to me and explains everything he did.They are the oldest maybe not the biggest but the oldest Porsche dealer here in Orlando and I’ve been treated better there than other Porsche dealers.

facility is very clean and staff is very courteous

They make you family.. I will definitely be back.. I came back !!!

I recently had the excellent fortune to lease a Porsche through Porsche Orlando. Justice Milsom was my sales associate. I have nothing but RAVE reviews for the entire process. Easy, thorough and extremely efficient.

I Purchased the car through Teddy and was very pleased with his response and thoroughness.

My experience was good. My sales associate Luis was very personable and very helpful. He was concerned about me finding the right vehicle . I originally wanted a sunroof and a Macan Sport/GTS; but I decided to purchase the 2019 Macan because it was truly the best deal and I am satisfied with my purchase.

Service staff was knowledgeable, kept me informed and were professional

Exelente servicios ,muy amables y te hacen sentir en confianza

I’ve been a satisfied customer for years. The sales, finance, and service departments are all excellent. Management takes great care of loyal customers. Great cars, outstanding dealership!

better customer service and less judging of people.

Brought my Macan in for it?s 30k. My 10 and 20 k were quite expensive so I was prepared for the worst. The price, while stillHigh for essentially an oil change, was Much lower Than expected. Still high at $300, but much lower than in the past. And they did not push to replace plugs as some dealers are doing. They did a full inspection, too, at no charge. I also asked them not to use any cleaners in the inside and to not wash it, and they honored my request. Last, I was in and out on less than 2 hours! Another dealer is closer to my home, but I will continue to drive to Maitland for my service!

professional and expert response to my needs. A friendly and comfortable service department...Great Attention to being careful during this time of pandemic concern. Car was immaculate when returned to me

The complete proceed was an excellent experience. The staff was very professional and the lender vehicle allowed me to continue with my regular mobility needs.

Had new Macan in for first service. On the positive side, dealership was sanitized and ready for customers. Loved that first service was free. Just too bad that after driving over an hour to get there and an hour back that the oil light came on and said I was down a quart of oil! Seems like shouldn't be too hard to put in the right amount and then check it before delivering the car. Rather than have them drive an hour to put in a quart of oil, I went to the store and put it in myself.

Loved the experience. Would purchase from them again!

Dave and Chad did great job. The service was for a compete detailing...had one minor issue that they jumped right on and corrected!

Excellent, Friendly service

Great Team. From the beginning to the End ! Bravo. It’s about time to see this excellent service Again... Many Thanks... Paul Allan

Thank you Teddy and William for the terrific buying experience!

Exceptional customer sales and service. Friendly staff, service drop is easy, service is performed flawlessly, vehicle is returned clean, loaner vehicle is available, they treat your as if it is their own. A rsting

I have bought over 30 cars in the last 20 years. By far this was the most pleasant professional and quickest car buying experience I have ever had! Luis and William were a pleasure to deal with; knowledgeable about the brand and the particular vehicle. The transaction was all handled over the phone. William delivered it and paperwork to my home 8 hours after my first phone call to them. And when you consider dealer is in Orlando and my home is in South Florida that is amazing! If your buying a Porsche call Luis he is a Porsche enthusiast and you could not be in better hands.

Excellent service will recommend everyone to come visit this store.

David is great service manager. You need to keep him

Their pick up and delivery service was outstanding, as was their communication. Extremely satisfied with every aspect of this dealership. Wouldn’t think of going elsewhere.

Porsche of Orlando is a top flight Porsche dealership! TRUE PORSCHE EXPERIENCE!

Home pick up and return worked well. Was called when completed, all questions answered.

Great experience?first time having my 911 serviced. Everyone was friendly and took their time to explain any questions. Nice bonus?car was detailed and looked great when I picked it up.

Our dealer and brand for 36 years. Andrew and Chad are the best.

They make everything as smooth and easy as possible. I needed the car back early and they had it finished and washed ahead of schedule. Very nice staff which makes a big difference. Five stars!

Excellent experience - Courteous people throughout! Luis did a wonderful job and was quite thorough. I have owned many Porsche - this was excellent experience. Jack

The experience my family and I had at Porsche of Orlando was remarkable and worth the drive from Tampa. The team there, from sales to final signing went beyond the typical experience one will have at other dealers. Special recognition goes to Mr. Lawrence and Mr. Shuman; who provided a sales experience that made me a long term customer. I bought a Porsche for many reasons, from quality to performance, and now I can add great customer service. If you are looking for a fantastic buying experience from a dealership who actually considers the customers? needs, go to Porsche of Orlando.

Porsche of Orlando always provides excellent service. They are very friendly and the facilities are tremendous along with a very comfortable lounge area.

One the bigger deciding factors of owning a Porsche is due to this dealership. They are always top notch with customer service and all that they do!

I flew from Pittsburgh to purchase a car from this dealership and my experience was 10/10. They had all of the paperwork ready for me when I got there and all of the staff members I encountered were very friendly! Teddy and William were really helpful and made purchasing my first car super smooth. Thank you for a memorable experience!

Porsche Orlando does an excellent job with the purchase of a new Porsche. Andrew and Justice make buying a car such a great experience. I do and will continue to buy all of my Porsche's from Porsche Orlando.

Smooth sales process. Luis knew the vehicle, and explained all features. The car had a rear bumper replaces, and I was happy the dealer provided pictures of the bumper damage. Great the disclosed this prior to the sale.

I received exceptional service at the dealership. The entire staff is always helpful and communication skills are great. They work hard to ensure satisfaction.

Jeff Gottlieb the Service Advisor is awesome.

Dealing with Colin was great experience. The experience dealing with a purchase for a car was painless and enjoyable. Went to look at a used Cayenne and ended up purchasing a 2020 Macan.

Jeff Gotlieb was my service tech and he did a fantastic job. The Service manager and lead Mechanic also were very knowledgeable in making sure the car was running to my wife's satisfaction. Thank you.

Service Tech Dave and his service staff were awesome. took good care of my car and I. I would definitely recommend buying from this dealer thank you

Um show a parte ,seus modelos e muita classe sem ter concorrente ..

Their customer service is like no other. Sales and service alike make buying and servicing so easy. Teddy is a top notch sales person that goes over and beyond to help make your purchase simple. Thanks for all that you do!

Thanks for another great purchasing experience! #8 and counting...Teddy was a great help and I appreciate his knowledge and integrity!

Recently showed up with no appointment and Jeff took care of me. They were delightful and pleasant across the board at the dealership. The environment and amenities are a good way to pass the time. Workmanship was excellent and a place I would go back to without hesitation.

Great interaction with service dept. Chad Zarnow outstanding supervisor.

I appreciate Chad Zarnow for his trustworthiness and patience. I always bring him ?classics? (problems)and I always get solutions, patience and trustworthiness that keeps me coming back. The service team has a enthusiastic curiosity that truly gives the challenges a fun, interesting flavor.

I had a top-notch experience purchasing a certified pre-owned car with the team at Porsche of Orlando.

Very friendly and congenial star, accommodating too, patient explaining what was done to service my car.

Made appointment on line. Not on master sheet when I pulled to service center. Issue was noisy brakes and asked for car wash. Took over 1 hour to "grease" brakes (if happens again, need to press quickly and hard to burn off dust) and wash car.

Porsche of Orlando in Maitland has been in business for so many years for one reason: customer service.! Your relationship begins when you buy / lease a car, as opposed to so many other places where your relationship ends that day. They know that customer satisfaction is what keeps all of us coming back. Everyone in Service, Everyone here is friendly, helpful, courteous, polite and cares about you as a customer. In many other places, the customer ? is a target to solve a big overhead problem? and so ? this sale must be done no matter what?. Here, it?s a different story. You become part of the family. And your treated differently... and that makes the difference !

I recently bought a new 2020 911 from a different dealership. Unfortunately, there was a ?small, intermittent vacuum leak? which could not get fixed, even after two different repair visits back to the dealership (the first visit lasted a week, the second taking nearly 2 weeks!). Thankfully, I brought my 911 to Porsche Orlando and they were able to diagnose and repair the problem within a day. I could not be happier with the courtesy and technical expertise at Porsche Orlando. Chad, who leads their Service Department, could not have been more attentive and professional as his team took care of this service issue. To those in charge at Porsche Orlando, keep up the great work!

Great service team. Professional and great work. Only thing I would say is for better communication during process. I had to call and check on status first.

Teddy is an awesome no pressure salesman. Everyone was so polite and helpful during the entire time I was there. The buying process went quickly and I am very happy with my purchase.

Teddy is an awesome no pressure salesman. Everyone was so polite and helpful during the entire time I was there. The buying process went quickly and I am very happy with my purchase. Even though I am from out of state they did an excellent job handling the pickup and delivery of my vehicle to my home. Top notch service from start to finish. I highly recommend this dealer.

Drooping headliner was repaired even though car was out of warranty for several months. They asked me to contribute a bit of money towards the fix and I did willingly. More than satisfied. Same day repair.

Everyone was fantastic. They made the process go very well.

Best in every category, sales department is amazing but the cherry on top is the service department! Personal service, attention to detail, always on top of everything. I will never own any other brand and never go anywhere else but this dealership!

The service department rocks! They know how to treat you like a valued customer and not just a number!

Nice service department They did a good job and worth the drive Thanks

Exceptional service. The best car buying experience ever because of their courtesy, professionalism and promptness. Thank you Richard Shuman for the extraordinary service. AoutNation seems to excel at this. Similar experience with AutoNation’s Mercedes Benz at Wesley Chapel in 2016.

This dealership had some of the friendliest staff I've ever come in contact with. Their laid back approach was appreciated as I never felt lead one way or another. The choice was mine only. Just how it should be.

Great Customer Services employees like Jeff, Tomas, Michelle and Shad the Manager make of this dealer something unique.

Service department headed by Chad Zarnow is understanding. Emilio Cortes the best salesman I've ever dealt with.

I had a screw in my tire. They took me immediately and provided a loaner car. Always a great experience!

Nicest most customer driven dealership I have experienced. They went beyond the call of duty Customer service at its best. Special thanks to Emilio, Teddy and William.

They had wide variety of choices and customer service was good . We went to test drive at closing time and sales manager Tosh let us drive car without any fuss Whereas we went to other brand dealer s like Maserati andvthey did not let us test drive without appointment.

Earlier I wrote a negative review of Porsche Orlando, Maitland. I want to revise my original review. I had a noise issue in the new 911 when I picked the car up and I was upset. I complained to Porsche Orlando and they reacted immediately with what I believe was genuine concern. They immediately addressed the issue and fixed it.

crew were super, responsive in a positive way, friendly and polite, knowledgeable. They will not do something that you do not like to be done, they would suggest what is to be done but they will follow what you like to be done, very nice people.

I was shopping around for a car and wrote to a few car dealers after reviewing cars on Edmunds.com. Some responded, some didn’t. Porsche of Orlando, Maitland, responded many times. I looked at cars and told them what I was interested in. They sent me a great price , cars to choose from and a great trade in for my Lexus. They were easy to work with and made it very easy to buy a car and not have to wait around forever. My only objection with every car dealer is the hard sell for extras. I would rather them give me a sheet with what I could add for appearance and maintenance and let me check off what I want. I guess it happens with every dealer. Anyway, my Macan is great, the price was great. I am very happy with the dealership. I have called a few times with questions and they have called back immediately. I love the features on the car and drive....the best!

Found the BMW 650i (used) I was looking for at Porche of Orlando. Worked with John, Teddy and William and was treated as if I was purchasing one of their new Porches. A Porche GT3 is my dream car and will definitely return to this dealership when I can afford it.

Service advisor David B professional and thoughtful.Checked on car several times to keep me informed.

Great people and very professional and took very good care of me

The service team is incredible! From scheduling the appointment, e-mail confirmation, meeting you at the door when you arrive, loaner car, communication when service completed and speedy checkout.Great service consistently for past 5 years...

Excellent service! Chad has been a superb member of the Service department. He is thorough, accommodating and is super responsive. He perfectly represents the excellence in the Porsche brand that one would expect.

Excellent and robust service by everyone. My special recognition and thanks to Emilio an William. Outstanding gentleman’s. Recommended 5 Star 🌟 service.

Awesome sales experience!! I went from Clearwater Fl to Orlando to see a BMW. I was treated great no hassles and if you want a great relaxed sales guy go and see John Price. Great staff all the way around made it simple and to the point. Thanks again!!

Outstanding Service coordinator kept me informed on all work and recommended taking care of two recalls on my 2014 Panamera. Great Job Porsche of Orlando!

Tomas at Porsche of Orlando makes the service experience extremely easy!

I bought a Porche on 10/17 with the seller Tosh! The seller was excellent, many compliments to Tosh !!! But William of the financier did not fulfill what was agreed! I gave a Check for a payment after 4 days of purchase, but the Check was deposited the same day !!! I am extremely disappointed with the lack of organization!

Amazing experience! I did not have an appointment but as soon as I arrived, David from the service department did look after me , make a quote for replacing the battery and changing the tires Garrett did a beautiful job, was so perfectionist! Everything surpassed my expectations! Thanks to both!

My first time visiting the Porsche Dealership in Maitland was ver impressive. I was greeted by staff that was ver professional and friendly. The waiting area was very welcoming with all the amenities offered. The service department addressed my maintenance needs and even washed my vehicle, what a nice touch!

Friendly, professional, easy It was a pleasure to buy my new car - nothing more to add

I brought my car in for the one year service and was treated like royalty. Was given a new loaner car and timely updates. My vehicle was complimentarily cleaned and vacuumed. There were no unexpected charges and the first service was free of charge as well. it was ready ahead of schedule.

Colin, our sales rep, made it easy and did an excellent job. My only suggestion for improvement is to provide the buyer with information on the available service and warranty options prior to purchasing the vehicle. This was a long, arduous process to complete when picking up the vehicle.

Porsche Orlando is a top-notch dealership that is head and shoulders above most others. I recommend them highly. From sales to service I had an excellent experience.

We purchased our new Porsche Macan from Porsche of Maitland and worked with Emilio and William. Most of our deal was conducted through email and a couple phone calls. We went in to make the final deal and were out of there in no time! Everyone was so friendly and professional. What a great experience!

Excellent service from the initial discussions on the repair to the delivery of the repaired vehicle. The service staff communicate frequently and are a pleasure to work with...Porsche of Orlando is worthy of the badge on the building.

I was very impressed that they would recall a 10yr old vehicle for a bushing. Very comfortable place to sit and wait. the work was done expeditiously.

Excellent Sales and Service staff. Brought my Cayman in for a recall recently, met me at the Service door right on time and returned it to me as promised.

Very happy customer! I've been searching for a vehicle for a long time. Found a great car at a great price. Customer service was excellent. Would highly recommend buying from this dealership. Thank you!

Excellent communication , cost , service Service manager was very helpful

Easy car purchase, loved the no hassle straight forward terms. Best part was delivery of vehicle to our home.

I bought this vehicle online. I did not test drive it before my purchase. It was a great experience. No problems. The sales representative delivered the Porsche to my home, which is 1 1/2 hours away.

My 2015 Macan Turbo’s leather dash was coming unglued. We have moved to NC and so I contacted Hendricks Porsche to replace the dash ... they said it would be $4000. Orlando Porsche advocated to Porsche for me to get Porsche to replace dash and Orlando Porsche replaced it for $500 labor. Very fair for a car that is out of warrantee! Worth the drive back to Florida!

Great service department, delivered on time, offers a car or a ride, etc.

I've leased or bought several Porsche's over the years and been treated very fairly and always with respect. They value repeat business and getting to know their customer.

Very professional. Very clean. As with all Porsche dealers, unless it’s under warranted, it’s pricey.

Great place to get your vehicle serviced! We have a combined 100+ years of Porsche experience in our shop. Contact us for any questions or concerns.

John Price was my salesperson and was wonderful! He answered every question promptly and without pressure. He was always cheerful and patient. He went above and beyond to take care of every little detail before we met for signing at my husband’s office. No wasting our entire day at the car dealership!

My wife and I really loved the excellent of the sales staff at Porsche of Orlando. We were greeted professionally and not judged based on your appearance, not pretentious thankfully (I don't feel it necessary to overdress to impress a salesman just to buy a car). Our salesman is Emilio Cortes who is probably the best sales person I've ever had the pleasure of dealing with. Emilio made us feel welcome and spent all the time with us that we needed. He acted as if there wasn't anything more important than taking care of us. Heck, we sat for a while talking about our families and even watches (he's a watch geek too). The dealer had an excellent selection of new and used vehicles. And Emilio has excellent knowledge of all the products there and in the Porsche lineup, told us about driving these vehicles at the Porsche track in Atlanta. He is also able to tell you how competitive vehicles compare from side-by-side testing he's participated in. William the finance manager demonstrated the same care and focus on us as he walked us through all the financing as well as aftercare options. Thank you all!

Porsche of Orlando is always top notch in both quality and customer service.

Great Customer Service even though a error code was not fully resolved.

I've lived in Orlando for over 12 years, and been fortunate enough to own a similar number of Porsches. Unfortunately for me (on this occasion) I am a big supporter of local businesses and i've made 3 mistakes dealing with this group in my 12 years in the area. Most recently I pre traded a car early to them with the agreement of trading against a future modal. They trade price was agreed upon factoring in the tax credit from one car to the next. After about 10 days I still had not received my equity check for my traded car so after a number of attempts to chase them the conversation took a turn for the worse when I was told that they had too, in fact hold my full equity in house. To my face I was told that all I had to do was sign paperwork for the future vehicle showing an inbound car and that my tax credit would be valid and that I would receive my equity check. To my disgust I was then told I had to keep my (6 figure sum $) in the dealers account until the new car arrived (in December/Jan). I was completely blindsided. And I WOULD NOT have pre traded my car in at that price otherwise. This is now strike 3 for this dealer and they will not see me again. You give all other AutoNation stores a bad taste for me.

I've lived in Orlando for over 12 years, and been fortunate enough to own a similar number of Porsches. Unfortunately for me (on this occasion) I am a big supporter of local businesses and i've made 3 mistakes dealing with this group in my 12 years in the area. Most recently I pre traded a car early to them with the agreement of trading against a future modal. They trade price was agreed upon factoring in the tax credit from one car to the next. After about 10 days I still had not received my equity check for my traded car so after a number of attempts to chase them the conversation took a turn for the worse when I was told that they had too, in fact hold my full equity in house. To my face I was told that all I had to do was sign paperwork for the future vehicle showing an inbound car and that my tax credit would be valid and that I would receive my equity check. To my disgust I was then told I had to keep my (6 figure sum $) in the dealers account until the new car arrived (in December/Jan). I was completely blindsided. And I WOULD NOT have pre traded my car in at that price otherwise. This is now strike 3 for this dealer and they will not see me again. You give all other AutoNation stores a bad taste for me. This deal lost me $12,000. Thank you.

a car for quite a while, when I found what I was looking for on the Orlando Porsche website. I emailed one of their top salesmen, Emilio Cortes, and was pleasantly surprised by the way things turned out. Emilio was knowledgeable, professional, but most of all, dedicated to making sure I found the right car for me. I made the trip down from Jacksonville, about 2 hours, and thoroughly enjoyed my experience at Orlando Porsche. All the staff, including finance manager William, my salesman, Emilio, went above and beyond. I've never experienced the attention to detail, or outright honesty at any dealership before. I can truly say, I'll gladly drive the 2 hours again for my next automobile purchase. My experience could not have been better. My advice is to try them out. You will be glad you did.

To find professional and a seemingly educated staff is a welcomed environment to do business. Anyone I came in contact with was engaging just enough & not beyond limits. The courtesy displayed was outstanding. The attentiveness was carried out in the most professional manner. The fact that the Dealership will carry other preowned cars meeting their expectation met my expectation. Alan Trepanier was polished, polite, experienced and took pride in working for Porsche to assist me and sell me a car. Lorraine was exuberant and pleasant to greet customers as I entered through the doors to feel welcomed. I would recommend anyone with selective taste to explore Porsche Orlando.

My service work was done in a timely manner and the customer service was excellent! It is a pleasure working with them. Everyone is very helpful and friendly.

The best Porsche dealer in the southeast. This place will take care of anything you need for your car. Best section of you a car.

Every time I drop my car off I am pleased to know that it will thoroughly examined. They take the time to review whats needed and give quality service

Great experience, great staff, very thorough. Would recommend to buy car.

Excellent service! My Sales Rep John Price was amazing and good at what he does. He cared about his job and cares about his clients! Thank you John! Also William in Financings is a down to earth type of guy who goes out of his way to help you, thank you William!

Excellent response, great service always very professional and personalized attention to detail. I highly recommend, and how can you go wrong if you are looking for a Porsche Macan 💁‍♀️💓

Salesman was very helpful in finding us exactly what we wanted and the closing was seamless

Excellent service center! Professional and courteous from the time of arrival to pickup. Parts department is also staffed well and knowledgeable.

Excellent job ,wonderful customer service ,well experienced service advisers and service manager ,great loener car , I am very happy and I will be back again for my next service

I had a very pleasant service experience. Booking the appointment was easy and I was quickly given a convenient date and time to arrive. I was planning to wait for my car to be done so the length of the actual service time was of importance to me. My service consultant provided me with an estimated completion time and it was completed right on schedule. At that pint the car was fixed and washed and ready to go. The cost was again as first represented and not an issue. It all worked out without any hitches or delays. Very happy with my service experience.

We had a great experience at Porsche Orlando...Teddy was very professional and attentive!

My tire unexpectedly went flat, and Porsche of Orlando took excellent care of me in a pinch. My advisor, Jeff, was friendly, responsive and thorough. I will absolutely return! Thanks for a job well done!

Great response, understanding staff, easy to do business with, and very professional.

Great location and customer service by all there always a pleasure to go to the Porsche location

Excellent service and deal received from Emilio Cortes salesperson.

Had a great experience here. Colin Wallace in sales was super helpful. Took me out several times as I landed on my dream car decision. No pressure. Gave me his contact information and let me take my time as I figured out what I wanted to do. Ended up with an amazing 911.

Awesome people and great service

My experience at Porsche of Orlando was the easiest car buying experience I have ever had. The entire staff is professional and very friendly. The salesperson Teddy is very knowledgeable and extremely helpful.

My salesman John was extremely responsive and helpful. Quick, easy process to buy a 2019 Cayenne from out of state for a great price. I would not hesitate to deal with them again. Thanks guys for a great buying experience!

Great service, love the attention on every detail, show room is amazing, the car selection is great

My salesman John was extremely responsive and helpful. Quick, easy process to buy a 2019 Cayenne Turbo from out of state for a great price. I would not hesitate to deal with them again. Thanks guys for a great buying experience!

They are the best in Orlando!!!!

The entire process from 1st contact to trade and purchase were great. Well worth a 7.5 round hour trip to make this purchase. Fair trade and fair price!!

I been there did not feel welcome either time

Terrible customer service at the “Porsche Orlando on 17/92 maintenance and service department” (Jeff)....tired of dealing with them. Very happy we have another option around the corner “Tesla”!!

The service department accommodated my service even though there was a mix up with the appointment date. I appreciated the drop off and pick up at the the Altamonte Mall, and I loved that my car was returned much cleaner than it was when I took it in! My service even ended up costing a few dollars less that the quote.

Porsche Orlando is the best dealership I have ever been to!! Everyone had great customer service and were very helpful. I recommend this dealership to anyone! Thank you so much to Alan for being a great salesman! 🤗🤗🤗

30K service done on time and with 15% coupon. Service personnel top notch.

Great customer service and knowledgeable team! I would recommend them highly! Great follow up and they did a great job on the 6 year service. Was done in 4 hours.

Great service. Quick and well done. Thanks

The team at Porsche of Orlando was excellent. We had travelled from 2 hours away to get the car and they made the process seamless. all the paperwork was as we had discussed over the phone and had been put in place before we arrived. They had the car ready for a test drive and within an hour we were done with all the formalities. They even advised on a few cost saving measures regarding DMV etc. After the sale we got follow up calls and when I had some problem with one of the set ups, the sales person made a video and texted the instructions to me. Highly recommended salesmanship!

Have always had a very good service experience at Porsche Orlando. Really appreciate the communication from my service advisor, enjoy driving the Porsche loaner cars, and appreciate the service experience.

Service rep was courteous,knowledgeable,and prompt. Very pleased

Service was done as expected but the service personnel is not up the standards of a luxury car place.

Excellent to deal with. Zero pressure, friendly, and professional. Couldn’t speak more highly of them.

Traveled an hour to get to Porsche Orlando to purchase a very nice pre owned car.Justis made it smooth and professional.Great experience. I highly recommend Justis for your car buying experience.

I purchased a certified pre-owned Porsche from Porsche of Orlando, and it was a pleasant experience. There was zero pressure to buy anything, and I was never asked the same question twice. I have only good things to say about the sales department, and highly recommend this dealership!

Great experience buying a slightly used Cayenne from out of state. They shipped documents, and the deal was made within two days. Car shipped to me and arrived as described with everything I needed in the glove box. They sent it with a temporary tag, too, so I can enjoy it until the title arrives. That sounds obvious, but some dealers don’t do that out of state. Highly recommend them. They kept me up to date with everything along the way before I had to call them.

I was debating between Panamera and Model S 100D. These are, essentially, two absolutely different cars and driving experiences. Both deals were very close and I liked both cars. Alan , my Porsche rep, was just so much more personal, professional and accommodating. So, in the end, this was the factor that tipped the scale. I will definitely order the Mission E , next year, with him! Overall great experience , much better than BMW!

Great experience at my first service maintenance. Tomas delivered my Panamera and picked up the loaner.

Very pleased at my purchase experience. I don’t know how my certified brand ambassador Alan could have been anymore helpful. He went the extra mile (walking back and forth with service) to keep me informed of the CPO evaluation. He even showed me launch control. Wow. Richard was equally helpful in getting the paperwork completed quickly. Both of these gentlemen are fun to talk with and want to establish a relationship. Kudos.

My Porsche 911 has about 50,000 miles on it. I take it only to Porsche of Orlando for service. They work very hard at doing a really great job.

Amazing

The service staff is always upfront and honest and gets me in and out in a reasonable time which is always given to me upfront. Plus I leave with a sparkling clean car. Love my Porsche too! Best car and dealership ever.

I have never regretted my Porsche purchase. From my purchase to service the team at Porsche Orlando and especially Chad are number one. The service is absolutely the best in class and I’ve owned everything from Maserattti, Mercedes, Jaguar and Lexus and this is the best I’ve ever experienced.

Having a subtle hard shifting with nothing readily apparent. The team did several software updates, provided a loaner car, and managed the process well. The last software update did the trick and experience was great.

Fast and courteous service. Everyone Is helpful. My car was fixed as fast as they could.

Tomas was on point, knowledgeable and a pro! we waited and he was giving us updates as things went along. 10!

Visit #1 checking out cars that meet my needs Visit #2 driving the specific car and buying it. Visit #3 dropping off papers needed to be signed by my wife All three fine, no problems

When Service person brings your car out to leave take out the paper floor mat and the tag hanging on the morror.

I gave them a yes on the fair price question only because all Porsche service locations, even the independents, charge ridiculous prices. I gave them four stars because most Porsche dealers have much nicer service waiting areas. Before I agreed to do this review during a followup phone call from service, I was asked what I thought of my service experience. I said "It was fine". Makes me wonder if I would have been asked to do a review if I had said "It was awful". just sayin

Finally got the Porsche I've been waiting on for decades. Collin and the staff did a wonderful job helping me find the right car. I didn't know what to expect walking into the dealership but my wife and I felt welcomed. I've purchased a few new cars before but I have to say never in an hour and a half. That was amazing! As is my Panamera S

Teddy was the best, bar none. Did all the paperwork over the phone and internet. Had the car in a glass booth polished to perfection. My wife was blown away. In and out in no time. The very best buying experience we have ever had!

Emilio, our sales representative, was one of the most professional sales people I have ever encountered. I have bought many automobiles over the years and I was looking at a used Corvette for possible purchase. The automobile I looked at was not what I was looking for and Emilio took the time to make us feel welcome at this dealership, regardless of a purchase or not.

Tony, my service advisor was fantastic. This was my first trip to this dealership with my new car. Friendly, honest, and efficient!

Place is clean, people friendly and knowledgeable. Been going there 8 years and it is always improving.

I recently leased my first Porsche from Teddy Lawrence at Porsche of Orlando. The entire experience was outstanding. My husband had first met Teddy earlier in the week when he was first browsing. Once I made the decision at 1:00pm on a Sunday afternoon- to move forward with a Porsche- Teddy came in on his day off, on a Sunday and stayed with me until the transaction was closed. Aside from the fact that the car is beautiful and super fun the customer service was bar none. I am not the easiest to please and they managed to exceed my expectations.

Emilio at Porsche of Orlando (AutoNation) was very pleasant to work with. He was attentive to my desires to find the right Porsche for me. The 2015 Porsche GT3 in Sapphire Blue was in immaculate condition and had all the options I wanted and more! The communications and transaction was very quick and smooth. Highly recommended and I would buy again from Porsche of Orlando.

Great service. Evwryone was so kind and helpful. I was not expecting a loaner car but I ended up getting a brand new one!!

It was absolutely amazing Tony was professional outgoing and accommodating he went over and above. He kept me updated on a daily basis regarding the status of my repairs

Porsche of Orlando performed an emergency repair for me, and their service advisor Chad Zarnow, could not have been more accommodating. The tow truck dropped me and the SUV off at 5:45 pm, yet Chad performed the diagnostics right away, told me that It could be repaired the next day, found a hotel room for me, gave me a loaner, directions to the hotel, and the dealership and Porsche both discounted the charge dramatically.

Justice is a Class A salesman as well as a gentleman!

Great buying experience, service not satisfactory and overpriced. Repeat repair, issue could not be solved.

I had an excellent experience purchasing my used Range Rover from Dan. He was always very responsive and made the whole transaction very painless even though I was out of state. As a former Porsche customer, I highly recommend this dealership and will be doing business again when I am ready for my GT3. Thank you Dan!

Unfortunately this review block only allows 50 characters, but I will say my buying experience at Porsche of Orlando was phenomenal. My sales representative, Justice Milsom, was responsive to my every need. This was especially important to me because I travelled from Washington DC for my vehicle purchase. I would definitely purchase from this dealership again.

I had a terrific experience at the dealership in Orlando. Colin was friendly, helpful and accommodated my schedule- even coming in on his day off. Would buy/lease a car from them again for sure!

I had while on the road trip in Orlando from Canada .service all’the employees were friendly and helpful.and specially thanks to Chad Zarnow kindness’s. Thanks again.

Impressive, friendly , on time , very knowledgeable, pleasant and polite , friendly team at Porsche of Orlando. Service , sales , financial and manager teams very friendly and making customer satisfaction their priority. These cars need no advertisement ... but what makes the difference is the superb service and attention This team at Porsche of Orlando provides !

Still there is so much more you could offer--like a personal greeting, a pin to take a pic of and place on social media to join the "club" of your service associate with him in a contest to see who gets most pix...I am an expert in customer service and would love to help...

Great people and great service. While looking for a low-mile used car I found one on-line at Porsche of Orlando. The sales associate took my call, answered all my questions and had the car ready for me to test drive when I arrived. No pressure and very professional I finalized the purchase that afternoon. Everyone from the Sales Manger to the sales associate to the finance lady made my experience first class. Thank you again for a wonderful experience buying a new-to-me car.

It was a great experience and I love my new car. Thanks Porsche.

My wife and I️ are qualified buyers and we went to look at the Cayenne S. We made our presence known at the front desk and even asked for the sales person we’ve been working with by name. John Price. We walked the lot for 40 minutes without so much as a hello from the numerous staff who walked right by us. Not the type of service you’d expect from Porsche. We took our business elsewhere and yes we did find a high-end luxury to purchase.