Recent Reviews from Porsche of Orlando

Excellent service...

Excellent service!!!!

I recently leased my first Porsche from Teddy Lawrence at Porsche of Orlando. The entire experience was outstanding. My husband had first met Teddy earlier in the week when he was first browsing. Once I made the decision at 1:00pm on a Sunday afternoon- to move forward with a Porsche- Teddy came in on his day off, on a Sunday and stayed with me until the transaction was closed. Aside from the fact that the car is beautiful and super fun the customer service was bar none. I am not the easiest to please and they managed to exceed my expectations.

Excellent customer service. Chad was professional and accommodating.

Emilio at Porsche of Orlando (AutoNation) was very pleasant to work with. He was attentive to my desires to find the right Porsche for me. The 2015 Porsche GT3 in Sapphire Blue was in immaculate condition and had all the options I wanted and more! The communications and transaction was very quick and smooth. Highly recommended and I would buy again from Porsche of Orlando.

Emilio at Porsche of Orlando (AutoNation) was very pleasant to work with. He was attentive to my desires to find the right Porsche for me. The 2015 Porsche GT3 in Sapphire Blue was in immaculate condition and had all the options I wanted and more! The communications and transaction was very quick and smooth. Highly recommended and I would buy again from Porsche of Orlando.

Great service. Evwryone was so kind and helpful. I was not expecting a loaner car but I ended up getting a brand new one!!

It was absolutely amazing Tony was professional outgoing and accommodating he went over and above. He kept me updated on a daily basis regarding the status of my repairs

Porsche of Orlando performed an emergency repair for me, and their service advisor Chad Zarnow, could not have been more accommodating. The tow truck dropped me and the SUV off at 5:45 pm, yet Chad performed the diagnostics right away, told me that It could be repaired the next day, found a hotel room for me, gave me a loaner, directions to the hotel, and the dealership and Porsche both discounted the charge dramatically.

Justice is a Class A salesman as well as a gentleman!

Great parts department, Chris is really down to earth. Made my visit enjoyable despite paying 1k for parts for my 996. They are a bit higher than Pelican Parts on some things but I think its well worth it to have a local Porsche specialist that you can have a discussion with face to face that knows about all things Porsche. They don't try to sell you stuff you don't need which is very rare these days.

Zero stars is exactly what this Shady dealer deserves. You would think because porsche is a high end vehicle that the service and the sales team would represent class and a standard of Value. Not at Porsche of Orlando! Sales representative Emilio and their Manager Andrew decide to try and be shady and act like they were giving a larger autonation discount when in reality they had left a feature on the vehicle price that was not on actually on the vehicle. I have the text messages to prove there unethical practice and they were completely aware of it. I was shocked at this and disgusted with there dealership. This complaint will be provided to the Autonation Corporate office as well

Clean friendly dealership.

Great customer service

Great buying experience, service not satisfactory and overpriced. Repeat repair, issue could not be solved.

I was very impressed with the service I received and wanted to highlight my appointed service person as highly professional and supportive

Excellent experience when purchasing my 2012 Range Rover. Dan was very responsive to all of my requests/questions and made the whole purchase process very easy even though I was out of state. I highly recommend Porsche of Orlando and will be doing business again in the near future.

I had an excellent experience purchasing my used Range Rover from Dan. He was always very responsive and made the whole transaction very painless even though I was out of state. As a former Porsche customer, I highly recommend this dealership and will be doing business again when I am ready for my GT3. Thank you Dan!

Looked out for my friend

We recently purchased a 911 from Porsche of Orlando. Our experience at the dealership was absolutely fantastic. Our sales rep Colin was very helpful with information about the cars we test drove. He gave us our space to talk about the vehicles after driving them and did not try to push us into any particular car. I would recommend Porsche of Orlando to anybody looking for a new Porsche.

Terrible service through parts. Talked me into ordering a part that they told me was in stock. Now tell me that they wont deliver to my business and pushed the job another day behind. Point is, don't tell me one thing and do another,waste of time!!!

Always excellent service and very friendly staff who treat you like an old friend.

Unfortunately this review block only allows 50 characters, but I will say my buying experience at Porsche of Orlando was phenomenal. My sales representative, Justice Milsom, was responsive to my every need. This was especially important to me because I travelled from Washington DC for my vehicle purchase. I would definitely purchase from this dealership again.

I had a terrific experience at the dealership in Orlando. Colin was friendly, helpful and accommodated my schedule- even coming in on his day off. Would buy/lease a car from them again for sure!

Love visit

Paradise!

Great crew. Went to introduce my mum to Porsche, we got some proper seat time to get a feel for the cars. Thank you, Justice !

I had while on the road trip in Orlando from Canada .service all’the employees were friendly and helpful.and specially thanks to Chad Zarnow kindness’s. Thanks again.

Was completely ignored when we went in the show room. We were prepared to pay cash for a car today and these people just lost that sale.

Recently had my first service appointment, and was disappointed in the level of customer care. I called to schedule an appointment for an oil change and to have some recalls taken care of. At the time of the call, I was told that if I wanted a loaner car they were 2-3 weeks out, and that the service would take approximately 2 hours. In the interest of getting the service taken care of sooner than later, I opted to make the appointment without a loaner and would have a friend meet me for lunch nearby. Upon my arrival I was told that they would need to keep the car well into the following day in order to complete the service. Since this was new information, I asked again if there was any way they could supply a loaner, as I was now 30 minutes from home, with no way home and no way to get back the next day. No loaner available and no other solution provided. So I had to pay for an Uber ride home from the dealership. The next day they called to tell me the car was ready, and would be done being washed in about 30 minutes. I arrived three hours later after arranging for transportation, only to wait another 15 minutes while they hurriedly washed the vehicle. The vehicle I owned prior to this was a Hyundai and I can honestly say that I received better care at the Hyundai dealership for years, than I did at this location. The gentleman that I dealt with was kind and professional, but this was not a very impressive first experience, especially considering the cost of having your vehicle serviced here.

Fantastic customer first service! Courteous, prompt, and thorough!

No haggle? No thank you! If you enjoy spending extra money for something you can get cheaper at another dealer.. this is the place for you.

I bought my new GT3 2018. Porsche of Orlando did an amazing job on helping me out with the configuration of the car and handling all the details to finalize this transaction and having my dream car! Thanks Andrew, Justice, Lisa and all the great team at Porsche of Orlando.

Very Good service for quick repair. Car was also inspected.

Terrific Parts Dept.

Impressive, friendly , on time , very knowledgeable, pleasant and polite , friendly team at Porsche of Orlando. Service , sales , financial and manager teams very friendly and making customer satisfaction their priority. These cars need no advertisement ... but what makes the difference is the superb service and attention This team at Porsche of Orlando provides !

Still there is so much more you could offer--like a personal greeting, a pin to take a pic of and place on social media to join the "club" of your service associate with him in a contest to see who gets most pix...I am an expert in customer service and would love to help...

I purchased my vehicle from Porsche of Orlando in November 2017, and while I LOVE my vehicle, I hate that I purchased it from a dealership that is laden with inappropriate employees, specifically management, who discuss service customers' personal lives with others in the dealership, as well as with other CUSTOMERS of Porsche of Orlando. Anything personal the service department, namely the service manager Chad Zarnow, or the GM, Andrew Parkinson knows about you can expect to be spread far and wide. I have heard personal things that Chad Zarnow and Andrew Parkinson were privy to (as a customer of Porsche of Orlando) be relayed back to me from OTHER CUSTOMERS of Porsche of Orlando. I strongly urge anyone servicing their vehicle there to refrain from exposing anything from their personal lives, as it will surely be made public within the dealership and with other customers. Orlando is a relatively small town, and word travels fast....especially with Chad Zarnow and Andrew Parkinson running the rumor mill aka dealership. I wish I would have known this before purchasing my vehicle from them, as I do not wish to be made to feel uncomfortable every time I need service performed. Treating a professional dealership like a rumor mill is unacceptable, and not something customers of Porsche or any other brand should experience. I have heard countless personal stories of other customers that I wouldn't dare share, but sadly there are customers that have been privileged to internal gossip spread by Porsche of Orlando's management staff that are willing to continue spreading customer's personal business throughout the Orlando area. The techs are great at Porsche of Orlando, but sadly in order to get your car serviced by the techs you need to go through management, and that is just not something I'd recommend because of the shoddy managerial practices, and petty gossip that seems to be incessant at this dealership. You're better off going to a dealership that won't flagrantly discuss you in a poor light or air your personal business as soon as you hand over your keys (I've personally heard plenty of rude and inappropriate things said about several other customers). If cease and desist letters didn't cost $3,000 a piece I would have sent one to Chad Zarnow and Andrew Parkinson long ago. Instead, I wrote a Google review to let others know about the way you can expect to be treated at Porsche of Orlando.

Great people and great service. While looking for a low-mile used car I found one on-line at Porsche of Orlando. The sales associate took my call, answered all my questions and had the car ready for me to test drive when I arrived. No pressure and very professional I finalized the purchase that afternoon. Everyone from the Sales Manger to the sales associate to the finance lady made my experience first class. Thank you again for a wonderful experience buying a new-to-me car.

ótima estatura, vendedores super atencioso

It was a great experience and I love my new car. Thanks Porsche.

For the only porsche dealership in greater orlando they do pretty good. They are PCA involved and very friendly. Their parts department is very efficient. Lots of cayenne, mcanne, and panamara models there.

Really enjoyed my first shopping experience at Porsche. Teddy was a pleasure to work with and I know we will find my perfect car.

So many porsche. Parts department was very helpful.

Great people doing great business

My wife and I️ are qualified buyers and we went to look at the Cayenne S. We made our presence known at the front desk and even asked for the sales person we’ve been working with by name. John Price. We walked the lot for 40 minutes without so much as a hello from the numerous staff who walked right by us. Not the type of service you’d expect from Porsche. We took our business elsewhere and yes we did find a high-end luxury to purchase.

Only one out of 4 items I asked to be corrected was corrected. Waste of my time!

I ordered a new 991.2 GT3 many months ago. My salesman, Andreas, was fantastic, and helped my throughout the entire process. He took his time describing the available options, and was extremely patient, even when I repeatedly changed the color and options on the build. Once the order was placed with Porsche, Andreas kept me apprised of the progress of the build and transport of the car. I took delivery of the car on 10/31/17, and extremely happy with the car, as well as the ordering and buying process. Thanks Porsche of Orlando.

The entire process was seamless."Second"delivery was seamless and expedient.

This dealership treats you with respect and is no way pushy or arrogant. The staff is very knowledgeable about their product and is very helpful. Pleasant dealership.

Great dealership and sales person,

I bought my new Porsche Macan at Porsche of Orlando and experienced a well informed, non pushing sales person. It was a pleasure to deal with John P. who did not talk me into it to buy a car of the lot. Finally I ordered the car to be built for me as I wanted it. John helped me patiently through the process with any question I had.

I bought my new Porsche there and experienced a well informed, non pushing sales person. It was a pleasure to deal with John P. who did not talk me into it to buy a car of the lot. Finally I ordered the car to be built for me as I wanted it. John helped me patiently through the process with any question I had.

Excellent experience , great team , will continue to do business with Porsche of Orlando ! Looking forward to my next purchase !!

Excellent experience with Porsche of Orlando. Return customer for good reason!

very good experience ------------------------0-------------

Best experience ever for car buying!! My husband and I had previously worked with two other sales people at this dealership and they treated us as if we didn't belong. THey barely returned calls/emails, etc and when we did apply for credit financing for the car they ran our credit like 20 times sending it to different dealers. It caused significant credit changes and my score to drop, so we put the process on hold for 3 months. I spoke with Lisa the finance mgr at the time due to this and she apologized and said if we do decide to come back to let her know and she'd personally take care of us. Well, we went back this past Sat 10/14 and sure enough she took care of us. I did the credit app on Friday afternoon, she paired us with Teddy the sales rep and he took it from there. Lisa and Teddy together got our loan approved with 1 submission just the way we asked for it. Teddy called us Sat morning and asked "when do you want to come pick up your new panamera?!" My husband and I were ecstatic!!! They had the exact car, color, interior color, financing we wanted along with payment (although could always have taken a lower payment any day lol). they got it worked out! If you are going to Porsche of Orlando in Maitland, ask for Teddy. He will treat you right and is fantastic at communication. We couldn't be happier.

Cars and Coffee event was fun!

I have owned my 911 for about four years. I bought it new. and Andreas helped me build it. My experience with Porsche of Orlando has been excellent from that point through today. I paid a very fair price. I love the car. The dealership employees, to the person, have all been excellent. I have had my car in for required service and each experience was great. I bought the tire warranty program when I bought the car and have actually had to use it 5 times. Each and every time a tire was replaced, everybody at the dealership was great and the tires were replaced, no questions asked. I will buy my next Porsche from this dealership. .

I’ve been to this dealership a couple of times and even though I don’t have enough cash right now to buy a Porsche (which is my dream car) I really was captivated by the level of kindness and respect that was giving to me. It was very refreshing. When I get that “Porsche Money” I will definitely be back!!!

Really nice place how could it not be they sell Porsches

Helpful staff made purchasing a new vehicle a pleasure rather than a job

Porsche of Orlando did an amazing job. I look forward to my next service appointment.

Great Dealership! Specially the sales executive Justice who helped me a lot with my brand new car. I couldn't be happier! Tks Porsche!

Great experience. It was a pleasure to make business with the team.

Very professional staff, great showroom and nice selection of very clean used quality vehicles. John was very prompt and courteous, my transaction was nothing but smooth. Truly an easy purchase. Would definitely recommend this dealer.

Very professional staff, great showroom and nice selection of clean used quality vehicles. John was very prompt and courteous, my transaction was nothing but smooth. Truly an easy purchase. Would definitely recommend this dealer.

Very professional staff, great showroom and nice selection of clean used quality vehicles. John was very prompt and courteous, my transaction was nothing but smooth. Truly an easy purchase. Would definitely recommend this dealer.

First things first. Brand ambassador John Price is awesome. Great guy, enthusiastic and very knowledgeable about Porsche cars! Management however is... no words! I have been a Porsche fan since young. Owned several and love the brand. This week I tried to get a decent trade in value for my vintage air cooled 911 (for which I get tons of compliments at PCA and other events all the time). This is a 2 owner Cali car with only 68k miles. The Autonation Porsche GM performed the evaluation and the trade in offer was unbelievably offensive. The thing that bugged me almost even more was that he didn`t have the courtesy to greet me and speak to me while I was in their showroom where I waited for about 50 minutes. He walked passed me several times as he was checking on my car. Next day I got "the" trade in number in an email. No explanation to why the low ball offer - Wow! If this is the top down culture in one of the most prestigeous car brands in the world, I feel sorry for the brand. Of course I think my car is so much more worth and hindsight they would have been smarter to not giving me a trade in value at all. I have had "interesting" car buying experiences but this one tops them all!! If John Price moved one day to a different dealership, I´d buy a car from him in a heartbeat. Porsche of Orlando, no thank you!

Today I had reason to visit Porsche of Orlando to top off the oil level on my Porsche Macon before driving home to New Jersey. I arrived early and immediately I knew I was in good hands when Tom Ballog greeted me at the Service entrance. He understood the reading on the oil sensor and went a step further to ensure that not only the right amount was added but also that the sensor was reading correctly. His profound courtesy and professionalism was evident from the start and my thanks go out to Tom and his peers for the care and assurance they gave me in my time of need. A truly exceptional Porsche dealership!!!!!

I was buying a new car for my daughter. Omelio and Andrew took the time to make sure we understood all the options, we ordered the car, paperwork and delivery were a breeze. Great team at Porsche of Orlando. I already own a Porsche. I made my daughter look at all the similar cars and she made the right decision going with Porsche.

Service Manager Chad was exceptional at providing excellent customer service; very patient in answering all of my questions as well as explaining in easy to understand details. Work performed accurately and within the expected advised timeline. Chad provided above and beyound customer service. I would have liked the dealership to have had a restaurant and quiet business office.

Our first Porsche purchase! We couldn't be happier. We visited Porsche of Orlando several weeks ago once. We mainly talked to Mr. John Price. He was extremely pleasant, took time to show us various vehicles. Even though it was closing time on our first visit, he still took time to answer our questions, help us as much as he could. We went back and decided to purchase a Cayenne S. Mr. Price was again very courteous, extremely helpful. We have purchased cars at other dealerships before and there is always a stereotypical pressure. At no point in time I felt such pressure from anyone at this Porsche. I have to also point out couple more things. We did consider Mercedes ML350 which is a great vehicle. However, Porsche design especially luxurious interior is far superior to Mercedes design. When I visited one particular Mercedes Dealership, there was a very artificial manner in which people helped us. Mr. John Price at Porsche and other sales people as well were extremely friendly, easy to talk to and ask questions. They will truly go extra mile to make you comfortable, help you decide and you won't feel any pressure. Overall, we had a great experience at this Porsche dealership and particularly our dealing with Mr. John Price. I would go back there myself and recommend anyone to check this dealership out and definitely consider Porsche.

Service for my Porsche 911 Carrera S was performed with the greatest and most professional care by Porsche of Orlando. An excellent and very thoughtful staff; service manager, Matt Moore, advisor, Chad Zarnow and technician, Pablo Diaz. A superb experience with truly exceptional gentlemen. Ruben Ledesma

I worked with John Price to buy a car unseen. I didn't want to lose my Cayman S but age is effective for me. John brought the car and paperwork to my office. Everything went great! I still miss my Cayman but the Macan S is winning me over.

$1,200 for an oil change, brake fluid, and multi pointe inspection, to much Tried to order a new GT3 and was told 9 to 12 month wait, reason? because there is a customer priority list!

I had an excellent experience. Emilio Cortes was great ,very personable ,knowledgeable,and always available and willing to help Met him about 8 months ago but was not ready yet to buy one at that time but he was very helpful so when I was ready called him and showed me a car that I really like but by the time I made the decision it was no longer available but he called me again when he got something even better 911 Carrera S cabriolet Will highly recommend him and the whole dealership Every body is great there Lisa Doroba who does the financial part is also great Very nice and made everything go easy

Teddy was great to work with!

Great customer service, very good variety of vehicles both new and used. Very respectful and kid friendly, made our experience very pleasant and positive. Would recommend to friends and family.

The Porsche experience from the buying phase, the daily driving experience to the service is very addictive and satisfying and I infortunately don't think we could ever go back to a more reasonably priced brand.

The team at Porsche really knows how to treat customers. From knowledgeable and friendly staff to Uber confident advisers this place is the best.

My service advisor Chad makes my visit to Porsche of Orlando always a great experience. Takes the time to explain the problem and point put my best options. As long as Chad remains with the service department I'll continue to service all my vehicles with Porsche of Orlando. Thanks.

Purchasing my Panamera at Porsche of Orlando was a wonderful experience from beginning to end. Our sales person, Andreas is professional, friendly, and extremely knowledgeable and it was a pleasure to work with him. Everyone we worked with was great and I highly recommend purchasing a vehicle there.

My recent service experience was excellent. Chad the service advisor kept me informed, was always available and up to speed with the progress of my repairs. The repairs were done professionally and on time. Good job everyone.

Justice was phenomenal with the purchase I made on my 2018 Panamera.It went super smooth compared to any other vehicle purchase I've made in years.Thanks Orlando Porsche

They were fabulous to deal with! The service was wonderful

Always great service and support. Keeps the machine rumbling!!!

I purchased a car with Andreas last week, and he was awesome. I highly recommend him. He was very patient with me making up a decision on the car I purchased. The manager there Mr. David Stone is also great he made everything so pleasant. Thanks Andreas!

I purchased a car with Andreas last week, and he was awesome. I highly recommend him. He was very patient with me making up a decision on the car I purchased. The manager there Mr. David Stone is also great he made everything so pleasant. Thanks Andreas

Oil & filter change and general diagnostics. Rims repaired.

I leased a 2017 Cayenne SE Hybrid and i'm not satisfied with the performance of the car. When i expressed my concerns to the salesman which was nice and spoke to the GM, the GM responded saying that he is not too concerned about the drive of the car. That is not including trying to reach him a few times and he never reached out to me. Very disappointed in the performance of the hybrid cayenne and more for how unprofessional the GM was regarding my concern. I lost faith in the Porsche brand and also in Autonation dealerships which I used to hold at a higher standard.

I leased a 2017 Cayenne SE Hybrid and i'm not satisfied with the performance of the car. When i expressed my concerns to the salesman which was nice and spoke to the GM, the GM responded saying that he is not too concerned about the drive of the car. Very disappointed in the performance of the hybrid cayenne and more for how unprofessional the GM was regarding my concern.

Excelente atención y muy agradable ambiente

Beautiful dealership and Andreas knows his stuff! It was a pleasant experience!

Service department is attentive and knowledgeable. Sales team is not pushy either.

Awesome

Wonderful experience!!!

Took car in for routine service and left our cell phone in the loaner car the night before after service was closed and picked up our car. The next morning at 8 am they said they had our phone. Additionally, we found the check oil light on, and they immediately took our car in the back to check the oil levels. All was fine, and the computer was the source of the misinformation. The light went off on its own, as they explained it would. Their service department does an excellent job. They are responsive, professional and extremely service oriented. The manager, Matt, is the best.

I had some simple warranty work done there and they were very cordial and efficient. The lounge area is pleasant and comfortable.

John and Teddy made my car buying experience easy. Took care of us from the first email till the delivered my Porsche home, about two plus hours away from the dealership. That's service!

Great service, with a smile.

Things were slow for the minimal work I had done, but the staff was knowledgable and extremely solicitous.

Great customer services and very professional. No haggling from salesman. Financing was quick and painless.

Justice, Teddy, and Lisa were fantastic. great buying experience.

Dan represents Porsha at it's highest level. Great customer service, respectful and courteous. Customer came first. We have spoken with him serveral since the purchase on car programming and still about and beyond in this service to us.

Great purchasing experience at Porsche of Orlando.

Great buying experience from Andraus my salesman to Lisa in finance. What a refreshing change from the typical "hurry up and wait" you get from other car dealers. I would highly recommend this dealer for any purchase.

I have had a wonderful experience. The negotiation was simple, and John Prince did a really good job with presenting the options at Porsche. The Porsche Panamera Turbo is off the chart amazing. I have never been in a car with this kind of speed and handling. I am very happy so far.

Highway Robbery. I called to inquire a quote to change the water pump for my 2009 Boxster...the advisor told me he'll call back once he check the prices.. Few minutes later call and tell me it'll be $1800 to change the water pump.. That's absolutely insane as the OEM water pump cost @300$.. Can;t believe the difference was tons of hours in labor.. They obviously out there to scam people.. Called Porsche of Marlborne and gave me a quote of $800 plus tax.. That's less than half.. First experience with Porsche of Orlando was just as bad. Wanted to give them another chance but are not worth my business.

All Porsche representative were very friendly and the tech (John) always does an excellent job with my car. Some of the items I was not aware of and had them fixed. When someone points out issues with my car, I know they care about me.

Great deal on a used car. Quick handling of trade and paperwork.

Five Stars says it all. I was very satisfied with all of the products and services of Porsche of Orlando.

The service experience was great! I was always kept updated and the service representatives are courteous and friendly at all times.

Found a car online located at Porsche of Orlando. Quickly got in touch with a sales rep Justice and within a few days I was driving a beautiful car home. Incredibly easy transaction, amazing staff. Highly recommend!! 5 stars!

Excellent service and free rental and completed service when promised

Have used this Porsche dealer for many years and have always been very satisfied with the service.

Went in to replace a tire and as usual, the staff was extremely friendly and accommodating. A+

Great service, not pushy. (Emilio is sales Consultant) Zach in service was great! Would and have highly recommend.

Teddy was my rep! Very helpful and changed my opinion of the typical sales rep. Let me drive the car without asking 50 million questions. If I go with the 911 carrera S over the R8 I would buy from him!

Andreas Moratis made this process incredibly smooth. Starting from designing the vehicle to updates on production and delivery and final closeout. Great experience. Great job Team Porsche!

Very good, very professional and making sure all my questions and needs where met

Got to have one

Easy and professional..........Teddy is a real pro with none of the negatives attached.

My experience at Porsche was amazing. They were very professional and provided excellent customer service. I would recommend this dealership to anyone. Big thanks to John Price. Tatiana.

Excellent! I would recommend the dealership to my friends and family

Service advisers are great. Overall service is amazing.

Fantastic experience with Porsche of Orlando! Highly recommend working with them. John Price was outstanding with his knowledge, customer skills and professionalism. First class service and puts all other car dealerships to shame!

My experience was the best ever. Thank you

Everyone a pleasure to work with. Zero pressure sales to cordial service advisors. Thanks Will for activating my services w/o any appointment.

Dan and John Price were excellent. Very cordial and helped me immensely with choosing a vehicle. A great car buying experience.

Purchased a vehicle long distance from this dealership (Michigan/Florida). John P. (Sales) was professional, courteous, and followed up at every opportunity, both before and after the sale was complete! Lisa D. was also a joy to work with in the Customer Financial Services Dept. Very accommodating in getting the deal completed long distance! Thanks for a great experience!

Been in the market for a Porsche for a while, finally found it a Porsche of Orlando. My entire experience has been top notch! John Price was our sales ambassador, who is very knowledgeable. He took the time to cover all the options on the car. He went above and beyond to answer any questions and concerns that we had. He knows the product and the brand period. We will purchase our next Porsche from John. Right-On!

Justice Milsom, very helpful and great SL550!! Would buy from again.

Excellent experience! My husband and I have purchased many cars over the years and have to say that this experience was by far the best. Our sales ambassador, John, was easy and very personable to talk to over the phone, held the car for us for 5 days (with a small deposit) until our funds were available with no pressure. He was very helpful and a pleasure to work with. After the sale, he even over-nighted a ball cap to my husband free of shipping charge. This place is top notch and in a class all its own. I highly recommend this place if you're looking for a Porsche!

I was looking forward to owning a new car but not looking forward to the process of buying. Not only did I purchase a really fun car, I had an exceptional purchasing experience. My "brand ambassador" (sales person) ticked all the boxes: No-PRESSURE, didn't feel rushed; trustworthy; great listening skills; process was EFFICIENT; quick and clear communication (texts, email, in-person without overdoing it); no last minute surprises; very professional and polite; attentive; went above & beyond; VALUED my time. I was looking at other brands but after my experience with Porsche sales, there was no question I was going to purchase from them. My sales person (deservedly called brand ambassador) was AUTHENTIC, and passionate about the brand and giving me the best sales experience possible. There is no doubt the product sells itself but having the first class sales with it, puts the brand in another class for me. Well done Porsche and thank you Andreas - you are a credit to your brand!

very good service john my tech is always AWESOME!!!!Always a nice guy.

Chad Zarnow and the Service Team at Porsche of Orlando are fantastic, stand by their work, and take customer service to a new level of excellence.

I have a 2016 Cayenne S and it had a faulty Transfer Box. This is my 3rd Cayenne and the first time something like this has happened. The service team at Porsche could not have been better. The issue was diagnosed within 10 minutes and the entire repair was completed within 2.5 hours. Exceed all expectations! Thank you

A 1 service & everyone is so helpful

Staff was very pleasant, helpful and Professional.

There is not one time that I have taken any of my 3 Porsches here for service that it doesn't came back with some kind of issue. It's amazing that such a great brand have such low service standards. E mailed the general manager and service manager but useless. Sad! Love my cars but this takes the fun away.

This was my best experience ever at this dealership. The new management of the Service Dept. took care of my flawlessly from start to finish. It was a pleasure working with them!

Professional approach. Very positive.Very knowledgeable.

Hi I'm going to start with Andrew Parkinson. I spoke to him on the phone over the car the I was interested I feel so comfortable that I decide to drive 2 hours to go see the card. When I got there on a Sunday noon and I walk through the from door, I got surprised that the lady that was sitting behind the front desk just look at me , because I say hi , she look at me and then she put her eyes back on the computer ,she never said Hi just a cold smile, my husband and I looked at each other like thinking what kind of service is this? so I start looking for a sale representative myself, they wear kind of busy , since it was only two of them at that time.. but definitely Alan Trepanier make me change my opinion about this service because he did a good job in all aspects. On my second trip to the dealer I have to say that it was a lady in the from desk , she was great she did the right thing, she say hi welcome to porch Orlando how can I help you, she offer me a coffee or juice etc..she's a A+ employee, I didn't get her name but she's she have brown short hair light brown

Great place, everyone was helpful. Smooth transaction. Andreas and Lisa were great!

I just recently purchased my 911 Porsche Turbo S. I took it to Porsche of Orlando for evaluation and maintenance. Being a new owner I had a lot of questions and they were very courteous and professional the minute I walked in. They are very knowledgeable and make you feel like a priority. I would highly recommend this dealer for any of your Porsche needs.

Emilio was great!

They did not take me serious and were trying to justify why they couldn't over an insurance claim until I asked them to let me talk to a manager. I also told them to fill my fluids and they looked at me in the eyes and said yes is filled and when I went home I had to do it myself. Maybe they have a better management but if you are a Porsche owner take your time and go to the one in Jacksonville or the other one in Orlando. I would not recommend this at all.

They were fast, knowledgeable, and friendly. The problem was fixed fast right with the right parts.

Very easy to deal with.

I hate to wait. An hour and a half to do an "oil service" seems like a long time but that's the way it is. So when my service advisor came out after 45 min and told me the oil change was done and I would be out right after the car wash, I got optimistic. 55 minutes later I went back to the service desk and asked about the car. This time the "test drive" was being done and the wash would get done right after it. I didn't get out for another half hour. I hate to wait. Everybody was extremely friendly and the waiting lounge facilities are top notch. But the overall experience was that of a trip to a car dealership service department. Plain and simple.

Outstanding Service Dept. Dropped of my vehicle for warranty repairs. Loaned me a Cayenne to drive, even cleaned my car.

I went to Porsche of Orlando because of the excellent response I received from Matt Moore, the service manager, even before my car arrived from Germany. (I ordered my Macan S before I moved from Atlanta.) He was very helpful to me on the phone and very patient with all my questions. So I thought where else would I go but to Matt for service. Tom was helpful in scheduling my appointment. Chad was a delight to work with for my service appointment. They lived up to my high expectations. I look forward to working with the team on my next visit.

Porsche of Orlando is a 5 stars experience, the facility is modern and beautiful, staff are very professional, and courteous, Mr. Andreas Moraitis from the sales team was very informative, answered all my questions and concerns in details clearly, the selection of the showroom cars is very good to give enough idea of the variety of Porsche The only negative is the location of the facility, if it is in Millenia Mall area would have been much more convenient and accessible to the big Orlando metropolitan population

Great service! super happy with my new porsche!

Great Experience. Staff was friendly and very knowledgeable.

While I am not overly excited that my Cayenne has had issues, the service guys do a great job. They arrange for a loaner or rental car if one is not available and also do their best to get me back on the road as quickly as possible. I highly recommend them should you need service or a repair.

A great dealership with great knowledgeable staff and an amazing selection of cars, optioned well. Even through you may commit to more than planned; you leave feeling positive, not wrung through the sales mill (although that's what happened:)) and look forward to the next time some years down the road. Love the loaner car feature, makes so much sense when service is required. A bit like immigration welcoming you home, upon the deal you are welcomed to the family. Funny. I will repeat in a few years.

Great service! Courteous, convenient, reasonable. 😎👍

Awesome experience. Great vehicle at a great price coupled with excellent communication and support from our professional salesperson Andreas Moraitis. Thanks again for a rewarding experience.

Great Experience.

Porsche of Orlando worked diligently to help me finally get my dream car, the Panamera! Dan got me the deal I needed, Emilio delivered the car and provided flawless service and Lisa handled my finance company, making it simple and meeting my needs; all with my total satisfaction in mind.

Porsche of Orlando gave me a great deal on a "new to me" 2014 Porsche Boxster S. I'm not new to Porsche. This is my 4th, and I guess you could say I am definitely tied to the Porsche Marque. The Porsche experience for me has been very rewarding and my salesman, Andreas Moraitis was really good to work with on the purchase. Thanks Porsche of Orlando.

I have had 4 Porsche in my life time starting in 1961. this purchase from Porsche of Orlando was the best experience ever, Porsche or any other car. my salesman {john price) was outstanding in his attention to my persistent demands. the entire staff, paperwork , service could not be improved. my Porsche is a 2014 , 911S. I love it and even didn't want to drive it today so it did not get wet in the rain. you Porsche owners understand. happy new year to Porsche of Orlando.

Great service as always.

a pleasure working with Teddy Lawrence.

One of the best car buying experiences I have ever had. Simple, hassle free and a fair price. What more can you ask for?

Excellent first experience. I'm in the market to purchase soon and the Certified Brand Ambassador I met with was top notch! John Price went the extra mile to discuss options and choices with me. When I'm ready to buy, Porsche of Orlando will be my choice.

Very helpful staff that are easy to talk to him

I been dealing with Chad for over a year now, and i have to honestly say, he is the most courteous and knowledgable representative i have had the pleasure to know. Keep up the great work, and give him a raise, he earns it every day he shows up to work Thank you :)

Porsche service team has keep my Cayenne rolling for 11 years! Appreciate their help and Tom's assistance with a loaner Porsche! Thanks!

The staff at Porsche of Orlando always take care of me, and make sure that my experience is exactly what you would expect from a high end dealer. Matt and the service drive are always willing to help, no matter what the issue.

Not pushy, professional and explained all the details in a calm manner. Very courteous, friendly approach.

I purchased my car and am very pleased with the entire staff. My sales person Teddy Lawrence was excellent and never prejudged me as customer. He took his time and explained all the features to me. He made my wife and I very comfortable and confident in our decision to move forward with our purchase. Financing staff was also equally professional. High recommend this dealership!

This was the best transaction we've ever made with an auto dealer. Alan the salesman was great!!! He made every effort possible to meet our needs and explained things thoroughly. Absolute pleasure to deal with and would highly recommend!!!

I had quite an unpleasant experience here at Porsche of Orlando. They were not able to work with me to my satisfaction. I unfortunately now have a bad taste in my mouth for Porsche and this dealership. I would recommend for customers to take their business elsewhere! I was very disappointed.

Good service staff

The service department is great. I trust them to do what's needed when it's needed and at a fair price. They do all of that plus they have top notch service representatives.

Everyone at Porsche Orlando is friendly and knowledgeable and goes out of their way to make things right! Always a pleasure!

Service depart was great last year. However, most of staff has moved on and the new team is very very poor- we'll see how long they last. Highly recommend looking elsewhere for service. There are a couple of good independents in town. Otherwise, you'll need to look outside of Orlando for honest Porsche Service related work. No idea how sales side is, but beware the service department.

Wonderful experience. Andreas made the entire process easy. Upfront, professional and knowledgeable. I bought two Porsches at the dealership, they made things work.

Porsche of Orlando has consistently done excellent work in servicing and repairing my 2005 911 Cabriolet. My only complaint regarding this service/repair experience was I had difficulty in scheduling an appointment.

Great team to work with. Teddy in sales is awesome so is Jaime and the service team as a whole. Management is great and accommodating. Glad I made the switch to Porsche of Orlando.

A Really great experience couldn't ask for better service

I was very well attended , the price was fair , the paperwork .. fast . So I definitely recommend !

helpful, personable and efficient service dept. they replaced my tire for free and always do that little bit extra to keep you with the best product running smooth

Outstanding !!!!!!! They did a great job for the second time. This is my second Porsche I have bought from them. They have great customer service and great people. Would refer all my friends.

Thank you to Jamie and staff for a convenient, customer centered experience. When my car wasn't going to be ready at the specified time, they let me keep the loaner car overnight and sent a courteous driver (William) with my car to my home the next day to make the exchange.

This was the worst car buying experience ever for my wife and I. Will never go back there.

When approaching the purchase of my first Porsche, I initially entered the showroom with very high standards. I'm pleased to say that from start to finish, those expectations were surpassed. My salesperson, Emilio, made sure this was the best experience I've ever had with a car. Because of him, what was previously a process I cringed at, buying a car ended up actually being enjoyable! Ask for Emilio by name if you're in the market for the ultimate drivers car and want a similarly amazing experience!

Exceeded my expectations! Will be back to buy my next car there Andreas is a top notch sales representative. He was very informative and quick to response on my emails/texts. This was the first time when I bought my car via "texts". I loved it! I would highly recommend this dealership to anyone...

Great experience, great service. Emilio was awesome and explained everything to me, was very patient. I'm glad I made the right choice :)

Porsche of Orlando always provides a courteous and professional service. I've used their service department for the last 5 years, and the few vehicle that I've encountered issues are always corrected in a very timely manner. Chad Zarnow, and all the service staff are great people to deal with, making customer experience an excellent one. I strongly recommend getting your Porsche serviced at the dealership even if it is "out of warranty", it will keep it running for a long time!

20,000 mile check up. Very expensive but if you drive a Porsche it goes with the territory. Performed in a very timely manner, Porsche loaner provided, as far as I can tell everything done properly.

I worked with Alan Trepanier, he was very helpful. They worked out a nice deal for me on a preowned Panamera; less than one year old and less than 10,000 miles. The dealership held the deal open for a few days allowing me to sell my car to a private party, requiring a small deposit of course. Would recommend Alan and the dealership for anyone looking for a new Porsche or high-quality preowned vehicle.

Worst car buying experience ever, not even worth one star. Thank you, WRB ...

Bought my Cayenne from Orlando Porsche on a Sunday after 3:00PM. I love the car and Justice made the purchase quick and smooth. Will definitely return someday and buy my dream ride!

Poor communication Incorrect information given Overpriced Car not cleaned

Great Service and Experience! Thank you Chad and Team Porsche of Orlando!

Very professional people, everything went like a charm, picked the car, tested, sealed the deal and get out driving an awesome car.

Everything went real smooth and everyone was nice and answered all the questions that I asked.

Everything as expected.

Excellent.

Was a smooth experience with knowledgeable, courteous and professional staff at Porsche of Orlando. Was working with Drew for over 4 months to find a suitable Cayenne and finally when I found one, it was his weekly day off but made sure Teddy who was in on Sunday took care of me. The trade of my previous vehicle went about smoothly and I was out of their door in under 3 hours. I have had my share of buying various vehicles over the last 2 decades but this was the best experience I have had by far. Kudos to the team at Porsche of Orlando!!

Just an awesome experience during my first visit. Truly a delightful staff and my sales ambassador Emilio was great. Pure patience he exhibited withh all my crazed questions.

Exceptional, as always. Jamie is so good at customer service. I love going to a place where they know my name.

My experience at Porsche of Orlando was wonderful. Teddy, my salesman, was a joy to work with. The car was ready on time and is a pleasure to drive. This is my second car from Porsche of Orlando.

Service is always quick and efficient. Since I needed to leave the vehicle, a loaner car was provided.

Service was great and the atmosphere in the service lobby is good. I seriously suggest the staff there consider a side activity such as a reality TV show or stand up comedy. The bill for the oil change was higher than what I'm used to on my other cars, but the service, humor and vibe was impeccable. I'd rather come back here for the next oil change as well. Perhaps bring a film crew with me as well..... Thanks Jamie!

Excellent service!!!

I just bought my third car from Porsche of Orlando, I have received top quality service from the sales ambassadors on every one of my visits, I live 20 miles away from their location but it has never been an issue they always have a loaner car for me when I bring my car for service. The service department is one of the best in the business, I always get greeted as soon as I pull up everything is always very clear and upfront. I am a very satisfied customer and I highly recommend this dealership to anyone looking for a new Porsche or a used one, I know for a fact that they will do everything in their power to help you get into the car of your dreams. I would recommend Emilio Cortes he is in my opinion one of the best Porsche Ambassadors.

Good friendly team. They did job professional and fast.I would like to recommend Porsche of Orlando as best car sellers.

We came to Porsche of Orlando because of a breakdown on our travels north. John, the scheduler was terrific. The dealer had the part required, the car was fixed including a wash, the bill was reasonable and we were on our way in an hour and a half. Only sorry we don't live near Orlando so we could use the services all the time.

Buying my Macan was the most pleasurable car buying experience I have had in a long time. My salesman Justice Milsom was very knowledgable, professional, and personable. He explained all there is to know about my new Porsche and welcoming me to call him directly with any questions. A top notch salesman and dealership.

Appreciate professional, accurate and kind attitude of all team! Fast and reliable response! John Price is a great dealer! It was a pleasure to make business with you guys. Alex

I'm very satisfied with my Porsche Cayenne. Dealership showroom is awesome, the staff are very friendly and John Price is excellent, knowledgeable and easy to work with. I would definitely 100% recommend Porsche of Orlando.

Alan was very professional and took the time to meet my needs in terms of what I was looking for in terms of handling, safety, and comfort for my wife. Thank you and your sales team for an great experience and I will be back to when the time is right to get myself a Porsche. Thanks again!

The entire process from start to finish was first class. Alan was a pleasure to do business with. He was knowledgeable, honest and very relaxed. We came in very close to closing time but never felt rushed by anyone. Even though I looked at Porsches in other dealer ships, I'm very happy that I stopped by Porsche of Orlando.

great service and quick response plus a wash job if you have the time

My experience has been extreamly positive from both my salesmen Emilio Cortez to the support staff! Everyone was very informative in answering my questions regarding the maintence of my Carrera S to the purchase of my Macan GTS! The service has been impeccable! For years, my wife and I have always purchased BMW, but since owning my first Porsche Carrera S and enjoying the experience, we have decided to remain loyal customers! We are most impressed with the salesmanship of Mr.Cortez, who made my decision to purchase the 2017 Macan GTS, so easy! I had explained to Mr.Cortez, that I was experiencing joint pains and discomfort in getting in and out of my vehicle to which he suggested the SUV. I decided on the Macan GTS and traded my vehicle on the spot! I was thinking of a Mercedes Benz SUV, but because of Mr.Cortez recommendation, I purchased the Macan in cash! Please extend my appreciation to the staff, for making my purchase so easy, no haggling, no back and forth with sales managers nor delays! I was in and out with my new vehicle! Thanks again!

Great customer service. Quick and friendly service department.

Great service department. Came for cars and coffee. I needed my airbag light reset and Jaime McLaughlin had it done on the spot. Pablo the service technician was fantastic.

Very good explanations of service work and recommendations. Prompt and friendly shuttle service. Fair pricing.

Great customer service and they really want you to love your car

I have purchased a lot of cars and motorcycles all over the country, and the most recent one was at Porsche of Orlando. Justice and team at Porsche of Orlando changed my vehicle buying experience completely, the best so far! The car was ready when we arrived, parked in a carpeted delivery room, felt very special. The car was exactly as described on the website and phone, if not better. Paperwork was accurate, efficient and very quick. After I completed purchase and got the keys, Justice even wiped the car down one more time to keep it "new". I am impressed by the way they do business, every dealership can learn something from them. Everyone was very nice, welcoming and made my purchase very memorable. Thank you!

FAST, EXCELLENT SERVICE INCLUDING A RENTAL CAR. SERVICE REP, TOM BALLOG COULD NOT HAVE BEEN MORE HELPFUL, INFORMATIVE AND EFFICIENT.

Now that's service!! Thanks Teddy and Rob you guys are the best! Very knowledgeable about the product going above and beyond with service. We have another Porsche and had expericed other dealers that lack what this dealer has, true Professionalism. My husband and I received a true Porsche experience here. A side note, no one is on their cells while out on the floor working. This is exceptionally unique and greatly appreciated!

As always, a great service experience!

My one year service experience was first class. It took me less that 15 minutes to check in, confirm the work needed and drive off with a dealers loaner. In 5 hours I was back at dealer picking up my serviced and very clean car. I was very happy with the professionalism at thei dealership.

First Porsche purchase ever! Emilio Cortes made the experience very relaxed, he was very helpful and professional in explaining the entire purchase/finance process.

Scheduled an oil change and they took care of 2 warranty items while I was there. Service is always excellent.

My recent experience with service at this dealership was exceptional. My service rep was Chad, and he was highly professional. Can't say enough good things about how I was treated. I'll be back.

I had the best and excellent service with Alan Trepanier. Also, I had to customize my car and Alan helped me to select a few awesome options! He is an excellent listener, dedicated to his work, and always quick replying back to me. Very Highly Recommended!!!

Easiest car buying experience I have ever had. Did everything via email with Justice Misom. Was in and out to write a check and get our SUV within 90 an hour.

I needed an urgent fix and they got me in right away. Very pleased.

Went to see options, see new models and test drive a Panamera Turbo... Emilio was very knowledgeable about all the options, was very patient & treated us with elegance. Will buy from him!

I cant own a Porsche but the website is great

Very low-key helpful salesman, Alan Tremanier. I had to wait 3 mos for the vehicle, which was expected, and he provided updates on its progress.

I went to Porsche looking for two particular models. I spoke to a gentleman in management, who said he'd call me when he had something. Weeks later, a close friend, who had directed me to the person I spoke to, asked how it was going. I said I never heard from the man. Within a day, or so Alan Trepanier called me and stated he was directed to help me. What a joy to work with Alan. He found one of the models in Miami, we dealt over the phone on price and trade. He was polite, efficient, knowledgeable and prompt with his findings. Once we agreed on the sale, the car was brought to Orlando/delivered. Alan, went through everything about the car with me and was as pleasant as anyone could expect. I will recommend him every time. The only nick in my experience came when Alan handed me over to the finance guy, Robert Mazzio. Even though I was paying cash for the car, you had to hear his pitch for the add-ons. When I didn't take any, he seemed annoyed. As Mazzio does the title work, I wanted my son's name to appear on the title after the word "or", which I've done with this dealership and others. Because Mazzio had never done this before, it became a real hassle, making me jump through unnecessary hoops, all because of his lack of knowledge and understanding the definition of the word "or". He was arrogant and unprofessional. He is the only reason I didn't give my experience 5 stars. While I was really peeved at the time, I will not let him distract from Alan's outstanding work.

This was my first experience dealing with Porsche of Orlando. I was due for my first service on my 2015 911 GTS. Chad, my service advisor was so professional and communicative. I've been in many service departments of the years with various makes and models and the level of service I received here was by far the best I've ever had. Far surpassed my expectations. Great job to the whole team there and to Chad. Thanks again!!

We have several cars, different manufacturers. No one can beat the service at Porsche Of Orlando

Very nice dealership. Went in knowing nothing about Porsche and was helped by Emelio. He was very good in showing me the car and showing me what it was capable of doing. There was no pressure, just a pleasant experience. I left the dealership and went back home to new smyrna beach. Later that afternoon I called Emelio and told him I wanted the car. He set everything up with Robert. I met Robert and again everything was handled well. Overall a great experience. PS. I love the car

First time in site and experience was perfect. We were in for the 20k miles service in our Cayenne. Service, timing and courtesy were "A plus." Chad was really diligent and even got us a courtesy vehicle while service was done. Thanks.

I have never written a negative review but this is something that others should be aware of. and it really ticks me off that I am constantly referred to as a man - I am Miss Jean not Mr. Gene!! I never had an issue in the past with routine maintenance; service was always great but after taking my Cayenne S for bake pad sinking to the floor, 2x over a month period and was told both times, "this is normal". I drove it from Orlando to Ft. Lauderdale with the mushy brakes still an issue. My foot would literally slide all the way to the floor at long lights. I feel like because the car was 2,000 miles before warranty was up they were blowing me off. While in Ft. Lauderdale it continued to happen and I pulled over at an independent mechanic and he immediately diagnosed the problem. He said I needed to take it back to Porsche. So I took it to Porsche in Pompano and they ordered a new master cylinoid and will check to see if there are any other problems before they give the car back to me. I hate feeling like saving a little warranty work was more important to Porsche Orlando than my safety. I did call for the Service Manager at Porsche Orlando when I was at the independent mechanic office but didn't get a call back.

Amazing customer service! Great auto buying and maintenance experience!

I had a good experience with this dealership in general and Andreas in particular. Professionals and reliable.

i take my car for service to jacksonville dealer even i have to drive 50 miles away.This is how bad they are

Last Sunday, I decided to take my 1999 Porsche 911 coupe out for a drive and ended up at Porsche of Orlando. Thinking that they would be closed, I could at least look at the cars out in the lot and dream. Well, they were open; so I was able to wander around and sit in any car I wanted to and ask lots of questions. Surprisingly, I found a 911 (991) that was exactly what I wanted --- a 2013 Porsche cabriolet! I met with a salesman; they presented a "deal" in writing (their price on the 2013, what they would pay for my 1999, and very good financing); there wasn't a lot of pressure to buy now. I told the salesman that I needed to discuss this possible purchase with my wife. Well, my wife said Okay. Monday morning, I called Porsche of Orlando and told them the 991 was mine and I would be there after lunch. When I arrived, the 991 was clean and inside the air conditioned showroom, ready to go home. The paperwork was all ready and only required my signature (about thirty times) and money. When the deal was final, the salesman sat in the car with me and spend as much time as I needed to learn everything. It is one thing to drive a car, but the Porsche Communication Management systems requires a lot of learning. The bottom line is that Porsche of Orlando made to whole experience a pleasure and I am loving my "new" 911 (991).

Missed my scheduled appt., they took me the following day with a smile, and absolutely no hassle. was really a pleasure!

Everything was great. Jamie was great from start to finish. Great service

After purchasing, my experience went bad!!!! The next day, while laying on the beach, I get a voicemail from Andreas saying, "Please give me a call as soon as possible, it is pretty important". I call back, but instead of speaking with him, he has me speak with the financial closer Rob. Rob says, "unfortunately there is a recall on your car and you have to bring it back". Okay, so it's April, I didn't panic. I had a good time with with him the evening before, they just may be playing an April fools joke on me. Rob say to me again, "Unfortunately, there is nothing I can do, it is AUTONATIONS policy not to sell a vehicle that has a recall on it". I immediately start to feel disappointment, and I said to Rob "I don't know what to tell you, I have to think about everything and get back with you. Rob says, I am sorry, it's my fault, I should have checked. I said, how could it be your fault, it should have never been put out on the lot to begin with, "who's job is that"? Andreas calls me back 5 minutes later, and I tell him how it's going to work. I did what any intelligent person would do at the time, why should I pay for their mess up? I said, if you want me to bring it back, you have to "Find me a non recall Cayenne or Audi with equal or less mileage, equal or newer year, and it can only be white or black. Once you do that, send me the information on the vehicle and I will bring it back." On Monday morning, I begin my due diligence. I go through all my sales docs, call Audi, call my lawyer, and I go online and screen shot all the same Audi's that is for sale through Autonation with the same year. So surprising that would be currently selling many of these same vehicle's if that is their policy. I also realize that I have signed a document already that clears the dealer from any harm, if anything were to happen to me from a recall item. I think to myself, so why do they really want this vehicle back? I follow-up with this Andreas, asking him if they have a new vehicle for me. He then tells me again that Rob will call me back. Rob calls me back that same afternoon, then to tell me "We will work on getting you a new vehicle in the next 2-3 days, but what is important is your safety. If you were to get in an accident, there is a possibility that you can die"! SPEECHLESS Because I did my due diligence, I found out from Audi, that the recall was for the airbags and they have not had ANY issues or deaths from this recall and it's merely something that they found should be upgraded to prevent anything in the future. I then repeat everything I told Andreas on Saturday. Rob then says to me "At this point, we can come take the vehicle back"! WOW...this keeps getting worse. Remembering Robs words "Our typical buyers are old Doctors, like that guy"! At this point, I was feeling like they could care less about me, its about business! Is this house they treat... After being harasses and threaten, I thought to take it to the next level. I left a voicemail for the General Manager Andrew Parkinson. A couple of days went by, they finally said "The document that we needed to sign, you have signed it. I am sorry you feel that way, to make it up I will pay for your 1st Oil Change. WHAT A SLAP IN THE FACE! I am a Residential Real Estate Broker Owner, 31years of age, female, and African American. I BOUGHT A 2012 AUDI Q5 FROM PORSCHE OF ORLANDO ON APRIL 22, 2016. I WILL NEVER BUY A VEHICLE FROM THIS DEALERSHIP AGAIN. **Autonation should be ashamed to own such a top of the line dealership, that has employed a General and Financial Manager whom believe that it is ok to treat ANY person in such a manner.** Andreas was the ONLY pleasant person throughout this process! I could tell everything was out of his control.

After purchasing, my experience went bad!!!! The next day, while laying on the beach, I get a voicemail from Andreas saying, "Please give me a call as soon as possible, it is pretty important". I call back, but instead of speaking with him, he has me speak with the financial closer Rob. Rob says, "unfortunately there is a recall on your car and you have to bring it back". Okay, so it's April, I didn't panic. I had a good time with with him the evening before, they just may be playing an April fools joke on me. Rob say to me again, "Unfortunately, there is nothing I can do, it is AUTONATIONS policy not to sell a vehicle that has a recall on it". I immediately start to feel disappointment, and I said to Rob "I don't know what to tell you, I have to think about everything and get back with you. Rob says, I am sorry, it's my fault, I should have checked. I said, how could it be your fault, it should have never been put out on the lot to begin with, "who's job is that"? Andreas calls me back 5 minutes later, and I tell him how it's going to work. I did what any intelligent person would do at the time, why should I pay for their mess up? I said, if you want me to bring it back, you have to "Find me a non recall Cayenne or Audi with equal or less mileage, equal or newer year, and it can only be white or black. Once you do that, send me the information on the vehicle and I will bring it back." On Monday morning, I begin my due diligence. I go through all my sales docs, call Audi, call my lawyer, and I go online and screen shot all the same Audi's that is for sale through Autonation with the same year. So surprising that would be currently selling many of these same vehicle's if that is their policy. I also realize that I have signed a document already that clears the dealer from any harm, if anything were to happen to me from a recall item. I think to myself, so why do they really want this vehicle back? I follow-up with this Andreas, asking him if they have a new vehicle for me. He then tells me again that Rob will call me back. Rob calls me back that same afternoon, then to tell me "We will work on getting you a new vehicle in the next 2-3 days, but what is important is your safety. If you were to get in an accident, there is a possibility that you can die"! SPEECHLESS Because I did my due diligence, I found out from Audi, that the recall was for the airbags and they have not had ANY issues or deaths from this recall and it's merely something that they found should be upgraded to prevent anything in the future. I then repeat everything I told Andreas on Saturday. Rob then says to me "At this point, we can come take the vehicle back"! WOW...this keeps getting worse. Remembering Robs words "Our typical buyers are old Doctors, like that guy"! At this point, I was feeling like they could care less about me, its about business! Is this house they treat... After being harasses and threaten, I thought to take it to the next level. I left a voicemail for the General Manager Andrew Parkinson. A couple of days went by, they finally said "The document that we needed to sign, you have signed it. I am sorry you feel that way, to make it up I will pay for your 1st Oil Change. WHAT A SLAP IN THE FACE! I am a Residential Real Estate Broker Owner, 31years of age, female, and African American. I BOUGHT A 2012 AUDI Q5 FROM PORSCHE OF ORLANDO ON APRIL 22, 2016. I WILL NEVER BUY A VEHICLE FROM THIS DEALERSHIP AGAIN. **Autonation should be ashamed to own such a top of the line dealership, that has employed a General and Financial Manager whom believe that it is ok to treat ANY person in such a manner.** Andreas was the ONLY pleasant person throughout this process! I could tell everything was out of his control.

Fantastic dealership. Great inventory, friendly staff. My only criticism is that I wish they had a private road for test drives. I would definitely buy from them.

HORRIBLE CUSTOMER SERVICE! Do not buy from this dealer. They sold me a car that had obvious transmission problems and told me it was an easy fix and have it serviced in Sarasota! Have had multiple problems since! From faulty tail lights and an annoying rattle from car. Repair has been attempted 5 times and dealership will not replace car! I would expect more from such an expensive and prestigious brand! I will NEVER buy another Porsche again!

We purchased our first Porsche--a 2017 Macan S. Teddy Lawrence gave us an excellent detailing of the vehicle. He is a credit to your company. The performance of this vehicle brings the driving experience to a new level.

Got an email for my Birthday. Suggesting that I come in and they will check my car out, and give it a wash (NC). I brought the car in and they drove me home and delivered the clean car with updated software to my house. A truly painless experience...a very well run dealership, with an excellent service department. I love my Porsche !

Called to get service records of a 2006 Porsche I was thinking of buying and they did not have time to help me!

Justice Milson at Porsche of Orlando was very Professional and diligent during the entire process of acquiring this vehicle. As this is a low volume car, it took 10 months from the time of my initial deposit to the car being delivered. Regarding the car, it is a Go-Kart! It is a great vehicle for weekend use, (i.e. track or dates with your wife).

Andreas M at Porsche Orlando is awesome!! I bought my 2015 Cayman from him back in April and he has been super to,deal with, answering follow up questions I have had and making my experience with the dealership exceptional !! Many Many thanks!!!!

Every step of the way was as smooth as possible, what a great buying experience!

Terrible service. Drove over 1400 miles to look at a car that the dealer promised would be there. They sold it while I was in route to get it. Lies lies lies! I was told the service they used did not let me know and they had called me that morning yeah they called me at my home 700 miles away while I was in route! Liars!

Sold car out from under someone after they drove 1400 miles for it. Not good customer service at all.

My cousin drove all the way from WV to FL to get a car that they said they'd hold for him only to be told when he got there that they sold it earlier in the day. That's pretty dirty of them if you ask me! :(

I am fully satisfy with the service in general, but it is important to me to highlight the service of the Sales specialist, (Teddy Lawrence), very professional, no questions about his knowledge of the car, options, comparison, , by the moment we were with the financial he had answered all question. Thank you Fernando

They are amazing, they took care of every aspect of the buying process. Very informed and helpfull. They still keep caling me to see if I have any questions.

This is from someone I know who has been a longtime customer with Porsche of Orlando, and recently had a very unsatisfactory experience with the parts department: "Previously, I had some major issues with the parts department manager over some grievances I had with replacing a battery several times over the course of a short period of time. I was highly disappointed with the unprofessional manner in which the parts manager treated me, as I have been a longtime customer. Since then, the general manager, Andrew, had promptly contacted me and rectified the situation. His customer service skills are beyond excellent and I am extremely satisfied with how he managed the problem. He is the best manager that I have dealt with over the 25 years that I have been a customer. I look forward to many more years of doing business with Andrew in the future.

Previously, I had some issues with the parts department manager, over a battery that I had replaced several times over a short period of time, with the last battery losing its charge after less than a year. Since then, the general manager, Andrew, had promptly contacted me and rectified the situation. His customer service skills are beyond excellent, and I am completely satisfied with how he handled it. He is the best manager I have dealt with over the 25 yrs I have been a customer. I look forward to doing business with Andrew in the future.

Previously, we had issues with the parts department, where the parts manager had handled our grievance with a battery replacement (which had lost charge after less than one year) extremely poorly and in an unprofessional manner. Since then, the general manager Andrew had promptly contacted us and rectified the situation. He is the best manager we have dealt with over our 25 years as a customer, and his customer service skills are more than satisfactory. We are very pleased and look forward to continuing doing business with Andrew in the future.

I have been a loyal customer of Porsche of Orlando for over 20 years, and have spent thousands of dollars in parts and services. Up until now, I have enjoyed a mutually beneficial business relation. However, recently I had an issue with a battery for one of our vehicles and was appalled at how my grievance was handled. On 11/28/12, I purchased a Porsche battery for a 2008 Porsche Cayenne, then replaced it on 11/28/14 with an Interstate battery (which Porsche of Orlando had advised to me was a better battery than the Porsche brand), and this month I had to replace it again. The battery had gone bad in less than one year, losing charge as of two months ago. I contacted the parts manager, David Kennedy to see if the battery could be covered under a warranty. When he finally responded to me, he provided me with a ridiculous and unreasonable qualification: that the vehicle must be driven for 6,000 miles in order for it to qualify to be covered under a warranty. I drove the car 1800 miles, and so I was told it did not qualify. The notion that a part cannot be covered simply because the vehicle has been lightly driven is absolutely outlandish. I make sure to start every car on my lot every other day for 15 minutes, so that the cars will maintain their charge. It is therefore, reasonable to consider that there is possibly a defect in the battery. If I would have contacted Porsche of North America with the same issue, I am certain I would have been able to get a replacement at no charge. I am completely disappointed in the customer service that I received from Mr. Kennedy, considering the amount of years that I have been a Porsche customer, and the amount of money that I have spent over that time period. In the 2008 Porsche Cayenne alone, I have spent over $4000. The 2008 Cayenne was my favorite car, and I used it personally. After this incident, however, I will no longer be using this vehicle. I want you to know I am very displeased with how I was treated, being a longtime customer, and hope that Mr. David Kennedy will be reprimanded for his unprofessionalism and unsatisfactory customer service.

I have been a loyal customer of Porsche of Orlando for over 20 years, and have spent thousands of dollars in parts and services. Up until now, I have enjoyed a mutually beneficial business relation. However, recently I had an issue with a battery for one of our vehicles and was appalled at how my grievance was handled. On 11/28/12, I purchased a Porsche battery for a 2008 Porsche Cayenne, then replaced it on 11/28/14 with an Interstate battery (which Porsche of Orlando had advised to me was a better battery than the Porsche brand), and this month I had to replace it again. The battery had gone bad in less than one year, losing charge as of two months ago. I contacted the parts manager, David Kennedy to see if the battery could be covered under a warranty. When he finally responded to me, he provided me with a ridiculous and unreasonable qualification: that the vehicle must be driven for 6,000 miles in order for it to qualify to be covered under a warranty. I drove the car 1800 miles, and so I was told it did not qualify. The notion that a part cannot be covered simply because the vehicle has been lightly driven is absolutely outlandish. I make sure to start every car on my lot every other day for 15 minutes, so that the cars will maintain their charge. It is therefore, reasonable to consider that there is possibly a defect in the battery. If I would have contacted Porsche of North America with the same issue, I am certain I would have been able to get a replacement at no charge. I am completely disappointed in the customer service that I received from Mr. Kennedy, considering the amount of years that I have been a Porsche customer, and the amount of money that I have spent over that time period. In the 2008 Porsche Cayenne alone, I have spent over $4000. The 2008 Cayenne was my favorite car, and I used it personally. After this incident, however, I will no longer be using this vehicle. I want you to know I am very displeased with how I was treated, being a longtime customer, and hope that Mr. David Kennedy will be reprimanded for his unprofessionalism and unsatisfactory customer service.

Can't get a tiger, Ferdinand, or a Maus.

Absolutely horrible dealership. Service department is completely incompetent and have no sense of "customer service". No greetings, no cares, false promises, and absolutely no courtesy. Sales department especially "Justice" is not knowledgeable and tries to sell you like a Kia dealership. Does not understand how to return calls or listen to customer. Instead, just tries to sell you whats in stock. (Couple cars) I recommend driving across the state to another dealership before going here. I ended up buying both Porsches at other dealerships.

Worst service ever! Rather go all the way to Bert Smith, Sarasota or Ft Myers. Porsche of Orlando makes sure you feel like you own a ford and not a Porsche.

The service department is the worst and unprofessional I ever encounter. Brought my car on a tow truck since was getting all kind of warnings.Entered the dealership and 3 guys were pretending busy on computers and another 2 were doing nothing. No one greets, no one offer to help. Finally one bored guy entered my info and I got a loaner after 45 min. they told me they'll call me later that day(as I dropped it off at 8am) to tell me what is the problem with my car. 2 days passed and no call, when I called just to learn that they didn;t even look at the car, that they're really busy and they'll call me back the next day. No call, I had to call after 2 more days..Told me there is a problem with a coil and they'll replace it and I'll have my car the next day.. It was only after 3 days after when I had my car back, no follow up on their part and when I looked on the invoice, no coil was replaced...just a spark plug, ONE.. So they kept my car in service for over a week to replace a spark plug. A $100 bill. What a joke is this place. I'll never take my car in there. There are so many other places @ Orlando with fantastic service and lower prices. I have no reason to come back to them. They need to learn how to treat their customers who pay their salaries.

Terrible place. I went in today sunday 6/7/2015 at around 3pm. Went inside the dealer and the receptionist did't even say hi. I was in the showroom for like 20 minutes looking at a Cayman S and the salesman just walk passed me not even asking if a had questions. Everybody was on their computer and completely ignored me. I wanted to buy a porsche but since i wasn't feeling the vibe i just left. Will buy somewhere else.

Thanks to Dan and all people at Porsche of Orlando for helping us customize our new dream car. The Targa 4S.

I recently purchased a 2015 GT3 from Porsche of Orlando and I could not be happier. Teddy Lawrence was my sales associate and honestly, he made the experience fantastic. Teddy did everything possible to help me get into the order queue, worked directly with me thru every detail related to the order and then tracked the car all the way to the showroom so that I knew exactly what was happening every step along the way. I have purchased numerous high end cars from other manufacturers and I can honestly say that my experience with Teddy at Porsche of Orlando was by far the best experience ever. Thanks to Teddy and the entire Porsche of Orlando team.

I'd like to thank Justice and Andreas for an exemplary experience. Their superb knowledge and attention to detail are a rare find in customer service. I highly recommend Porsche of Orlando and in particular these two gentlemen. Well done.

I'd decided to purchase a new Porsche Cayman, a car I had owned previously. Because I was familiar with this model, my questions were on changes, new technology, availability and pricing. My sales rep, John, and the dealership, treated me intelligently- no up-selling or canned approaches- they listened to what I wanted, and were very knowledgable on their vehicles, and all my questions. We discussed both an in-stock vehicle, and a custom order, and came to an agreement with no tricks or endless back-and-forths. John's been very responsive to my phone-calls in the days since the sale- I couldn't ask for more. This is what I would have hoped I'd experience with a brand like Porsche, and I'm extremely pleased.

They do not sell cars, they sell a service to make you comfortable and want to return. Their product delivers your expectation and more, but on top of the product, they differentiate themselves to maximize your customer experience. Congratulations!!

my experience at Porsche of Orlando was awesome John price was a very good help I will recommend him to anybody

I HAVE BOUGHT OVER 15 CARS OUT OF STATE & THIS BY FAR IS THE ABSOLUTE WORST DEALERSHIP I HAVE EVER DEALT WITH. VEHICLE HAD NEVER BEEN SERVICED BUT THEY SAID IT WAS, HAD TO PUT $3200 INTO BRAKES & TIRES WITHIN THE FIRST WEEK OF OWNING IT, 100 DAYS IT TOOK TO GET MY DEPOSIT BACK AFTER THE VEHICLE WAS PAID IN FULL, ALL THE MANAGERS I SPOKE WITH NEVER CALLED ME BACK OR FOLLOWED UP. EVEN MY LOCAL PORSCHE DEALER SAID THEY HAVE NEVER HAD SUCH ISSUES WITH RESPONSE & CHARACTER. THEIR TITLE DEPARTMENT DIDN'T GET MY CREDIT UNION THE CORRECT PAPERWORK & THEN ADVISED ME TO CORRECT IT BECAUSE THEY WON'T RESPOND. ABSOLUTE MESS & WASTE OF MY TIME. PLUS 3 TRIPS TO THE DMV BECAUSE OF IT. IF YOU ARE BUYING A USED PORSCHE FROM PORSCHE OF ORLANDO PLEASE LOOK AT OTHER OPTIONS - YOU HAVE BEEN WARNED!!

Great experience in a difficult time, these guys really took care of me.

I came to order a Porsche, which I did - and also bought a 2012 Escalade Cadillac they had in stock at a fair price Very good service, plus car was full of gas at delivery ;) Andreas is very professional and dedicated to client satisfaction Waiting for the Porsche delivery in March...

Emilio and Andrew are the best Almost too good to be true but it wasn't

Best car buying experience, EVER. Staff went out of their way to make this happen because of a time crunch. Process was flawless.

Purchased the car over the internet. Flew in from out of state. They kept the dealership open, late on Saturday night, for me to pick up the car. The car was more then expected. lots of extras that were not mentioned on internet. Had all the paper work ready. Easiest buying expereince I have had. I Highly recommend Porsche of Orlando.

The sales process and the representative (John Price) were beyond my expectations. By far the best car purchasing experience.

Emilio was very helpful in ordering a new Boxster 981. When the car arrived he took enough time to make sure I understood everything about the cars function. He even programed my gate security code into the Porsche computer. As time went by it was due for service. I was amazed at how reasonable the annual cost of service was. I had heard that German cars cost too much to maintain...That simply isn't the case. Their service department is always there to help. j.p.

Bought new CAYMAN S with Andreas help. The trade-in process went well. Due to construction facility is in disarray, but we worked around that.

I want to thank Bruce Cameron and team in the service department. I bring my 1999 986 Boxster to them for service. They treat me as if I was the owner of a new 911 Turbo. Very detail work and the car is clean. Because their techs are trained and certified, they are able to correctly diagnose any issue fast and to me save money when there is issues. The service department will give a loaner car when you make an appointment. I will buy my next Porsche from Porsche of Orlando.

I am very satisfied with Porsche of Orlando service department. I own an older Boxster (1999) which I have taken to Porsche of Orlando two times over the past two years for service. I had an issue with the cruise control as well as the windows. Bruce Cameron and Jim as well as the other team members in service treated me as if I was the owner of a new 911 Turbo S. They saved me money from the estimate I received from two local German car service companies My friend David Kennedy (parts manager at Porsche of Orlando) encouraged me to take my car to them for repair. I thought it was going to cost a lot more at the dealer. They also gave me a loaner car to use. We are planning to purchase a newer Boxster or 911 convertible sometime in the next couple years because we love driving Porsches. The 2013 and up Boxster and of course 911 S handle fantastic and we are looking at a 2013 in our future. What amazes me is even our older 1999 986 Boxster handles fantastic and is so much fun to drive. My wife of course loves driving to the beach with the top down. I am a satisfied customer and want to thank the service and parts department. The sales guys know I am looking for a future upgrade and their approach to me is professional and they are patient with me. Over the years I've bought many cars and I am in sales. The service department at Porsche of Orlando is what won me over and of course Porsche makes a fantastic product.

Just purchased a 2014 Porsche Boxter S from Andreas Moraitis a true and outstanding sales professional; from the presentation of the vehicle all the way to delivery.

I bought 6 Porsche in Porsche of Orlando. Mr Heiner and the team are the best.

This is my 6th Porsche that I bought in this place. Mr Heiner is great sales man and gentleman.

These guys are the best. Sales pros all the way. My Macan turbo is perfection, it's beautiful lines, speed, handling........ and the way she just purrs.. seeeeyyyyaaa Q5. varooom. I am in love.

The sales staff at Porsche of Orlando function very effectively as a team to be sure every aspect of vehicle evaluation goes smoothly. The sales process was flawless with the sales team, finance office and GM working hard to make a great deal possible. Despite the dealership being under renovation the customer service was not compromised. The car.... awesome!!!

The new Macan has exceeded our expectations. The buying process at Porsche of Orlando was fantastic. They gave us an accurate timeline for delivery and constant, valuable update. Working with Heiner at Porsche of Orlando is great !

Had my first experience with this dealership this past weekend, and even with their showroom remodeling going on, they were beyond professional and helpful. Teddy, my salesman, was very knowledgeable and accommodating; he took exceptional care and truly listened to me. Darlene the receptionist was genuinely warm and hospitable. The finance guru, Ben, was so helpful and respectful, I can't put it into words. I only bought a used car, but I have referred patons and family to them for the product I got and more importantly, the way I, as a customer, was treated. Customer Service, no matter who's product label, still is the key to keep consumers coming back and the product on their lips.

Had a mechanical problem after getting service preformed.It resulted in damage to my vehicle after I left dealership. They determined it was an error on their part and made all repairs needed at their expense. Thanks Bruce and Porsche of Orlando. Integrity Exemplified!

Wonderful experience at Porsche of Orlando! Friendly and professional service always!

This past weekend I purchased a 2013 991s from Porche of Orlando. The sales person was incredibly knowledgeable, took all the time I needed, and did not pressure me at all. When I made the decision to proceed with the purchase, they had all of the paperwork ready for my signature so when I arrived for pick up the entire process was less than an hour, including a tutorial of the new vehicle (which is an amazing machine). I have to say, this was a very positive experience, well done!

Great service,good quality of the 2014 Porsche cayenne.thank you so much to Mr.justice!

This is the second Porsche I've bought from Porsche of Orlando. My salesman, Heiner B, worked very diligently to find exactly the car I wanted, then oversaw the build process to make sure it was built quickly and perfectly.

I am very happy with the service I received at Porsche Orlando. Bruce C and the team in the service department. Treated me like I was the owner of a new 911 S (I own a 99 986) and the loaner Cayman was one of the best cars I have ever driven. David K parts department keep me informed of the status of my order and handled my orders professional and Ivan my service tech handled the issues my old 986 had correctly and in the end saved me money from estimates I had gotten from aftermarket service companies. I enjoyed talking with the sales department and am now making plans to buy a new or pre-owned Boxster S in the future. Keep up the good work.

I am very happy with the service I received at Porsche Orlando. Bruce Cameron and the team in the service department. Treated me like I was the owner of a new 911 S (I own a 99 986) and the loaner Cayman was one of the best cars I have ever driven. David Kennedy parts department keep me informed of the status of my order and handled my orders professional and Ivan my service tech handled the issues my old 986 had correctly and in the end saved me money from estimates I had gotten from aftermarket service companies. I enjoyed talking with the sales department and am now making plans to buy a new or pre-owned Boxster S in the future. Keep up the good work.

I bought a used 350z i tried a lot of different dealers and Justice Milson was very helpful and professional and i appreciate the follow. Up to make sure i was satisfied

Just bought a new car. Service was excellent. The staff was very friendly and helpful. Would definitely purchase another car from this dealership.

I have purchased three cars from Justice at Porsche of Orlando. He is great at finding me what I want, and helping me navigate what are must have features! The whole dealership is fantastic at customer service as well

I have had three cars from Porsche of Orlando over the past 3 years. Each time Justice was my brand ambassador. He and the rest of the team are great to deal with, and should be what other dealerships strive to be like.

I had bought a Cayman from Porsche of Orlando, and I was very pleased with my buying experience. All sales advisers were very helpful, in particular Andreas Moraitis. He exemplary resolved all my concerns and questions. Porsche of Orlando is the only dealership in Fl I will go to for another Porsche.

Great service by Chet Hall and his team. Prompt, courteous, reasonable pricing and kept me informed along the way.

Love this dealership

Justice M, did an excelent job helping me with the lease of a 2014 Panamera.

My recent purchase experience with Teddy Lawrence at Porsche of Orlando exceeded my expectations, and was a better hello to drive-off process than with my prior Mercedes, Lexus and BMW buys. Great dealer! Family friendly!

Very friendly and knowledgable sales team. Answered all questions; very patient as I made my decision. Very satisfied with dealership and my new 911 Carrera S.

No pressure. Will go back again.

We had been searching for a convertible white Mercedes-Benz for quite some time. To our surprise, we finally found the perfect car at Porsche of Orlando! The car has everything and more than we had expected. The sales representative, Emilio Cortes, greeted us and we felt very comfortable with him right away. He was very friendly and courteous and answered all our questions. Emilio made sure we were getting exactly what we wanted. The facility was very neat and has a very high class appearance. We were very proud to be able to make a purchase at such an outstanding dealer. Everyone there was very friendly and accommodating. We would definitely recommend Porsche of Orlando to anyone interested in purchasing a luxury vehicle.

This was my first Porsche and with Andreas it was an enjoyable and easy process. We were treated very well from our first preliminary visit to the pick-up, which they managed for Xmas. Andreas had very good follow-ups and there was no undue "pushing", which we do not like. The paper work at purchase was the smoothest and quickest ever. The car features explanations by Andreas were excellent and the car is fantastic.

I recently bought a used Toyota FJ Cruiser from Porsche of Orlando , Justice was my salesman , I am very happy with the vehicle so far , all the people I came in contact with were very helpful and professional , this was the first used car I have bought in 20yrs . I would highly recommend this company ! Barrry , Longwood , Fl.

I am currently on my eighth Porsche from Porsche of Orlando, all purchased from Heiner Blumenberg. I couldn't say more about the dealership, staff and service center. Not only do they take extra special care of my machines, but as I take them to the track every once in a while, they prep them and return them for daily use. I wouldn't go anywhere else if I was in the market (and I have tried). I currently have a 2011 911 Turbo S Cabriolet (mine), a 2013 Panemera S (wife's) and 2011 Cayman S (Daughter's..we race together). Some options are pricey, but that is just the nature of the beast, not a fault of a dealership. If you are fortunate enough to be able to get a Porsche (any model), start at Porsche of Orlando, ask for Heiner, and tell him Frank sent you...he'll take good care of you (and a shout out for Jim in Service).

I was nervous about buying my first sports car but Justice Milsom was really patient and gave me all the time I needed to feel comfortable with the car. It was all cleaned up and beautiful when I picked it up. Financing was good and painless and paperwork was prepared and ready when we arrived so we zipped right through it. I had to come back to be introduced better to my car as it has a lot of bells and whistles. Justice went through it all for me so I was more comfortable. Btw, the Porsche Boxster S rocks.

Great buying experience ! Sales rep Andras was great to deal with. His knowledge of the car and his willingness to follow up on the status with my special order was outstanding ! I contacted Porshe dealers from N. C. To FL. and chose Orlando Porsche because of Andras and the impressive show room at the dealership.

No hassel and very pleasant good deal got what we were looking for very helpful and easy to relate to.

The entire process of buying my car from here was comfortable and efficient. These guys are good at what they do and the facility is very nice.

My family and I have purchased 4 cars from this dealership over the last few years. I've had excellent experiences each individual time. Porsche of Orlando is eager to make their customers happy, and I highly recommend them!

Justice Milsom assisted me with the purchase of a 2010 Cayman S. It was long distance transaction and it couldn't have gone any better. The car met my expectations in terms of the mechanical and cosmetic shape that it was in; negotiating the transaction was painless; and Justice was absolutely a first rate professional from the very first email/conversation. They picked me up at the Orlando airport and a couple of hours later I headed north on I4/I95 to get back to North Carolina. I would do business with them again in a heartbeat. Superb!

Recently purchased an Acura TL from Porsche of Orlando and had a terrific car buying experience!!! Would highly recommend!

Great sales support, great service after the sale

Great Great Experience Justice's experience made buying a new car easy.

I purchased my used car from Porsche of Orlando and as soon as I walked in to the door I was welcomed with open arms and received assistance immediately. I absolutely loved my car buying experience and would recommend Porsche of Orlando to family and friends. Overall I'm a very satisfied customer!

Buying a car is the least enjoyable purchase that I make. I spent quite a bit of time researching this purchase on-line. Dealership was some distance from me and I was hesitant to go through all this for nothing. Dealer convinced me that my trip would be worth while and it was. The agent I had worked with on line was there to greet me. The new car was at the front door. Papers had been prepared and to my surprise I got what I had hoped for. No extra hazzle. I actually looked around to make sure that I was in the right place. Great service, Great experience.

I recently purchased a pre-owned Audi A7 from Porsche Of Orlando and it was the easiest and fastest car purchase I ever made (and I have bought many cars over the years). I expected the negotiation to be game-like and the credit process to drag out. Justice made it painless and actually enjoyable. He went over the features of the car and then went on a test drive. Upon returning to the dealership we worked out the price within minutes. David from the credit department was a pleasure to work with, he did not pressure me into any options, he had my approval quickly with a rate that was better than what my credit union was offering. Two days after I bought the vehicle I noticed a very small issue with one of the tires. They immediately fixed it with no questions asked, at no charge. I will certainly give Justice a call the next time I am in the market for a vehicle!

Emilio was extremely polite, professional and informative. He made the buying process extremely streamlined, I was in and out in less than 60 minutes. Ask for him on your visit to the dealership, he will not disappoint you!

I worked with Justice during the purchase of my car and he was very knowledgeable and detailed.

The first bad experience at Porsche of Orlando was when I bought my 2013 Cayenne. As soon as I signed the papers the salesman, Justice vanished. It took another two hours sitting there to get my car. I saw him later getting out of a car from a test ride. Gee Justice, nice doing buisness with you. The second one happened today. I went in for a 5000 mile oil change (which I was told only to occur every 10,000) with a 10:30 am appointment. I told them I would be waiting. I finally got my car 2:45 minutes later! Almost 3 hours for an oil change. Finally, while I was waiting a friend came in and visited me in the show room and they politely kicked her out. Note: she was driving a Mercedes and it was parked in front of the building. Looks like I will be going to Jacksonville for future purchases and service.

I've been a client of Porsche of Orlando for years (I just purchased my seventh Porsche from them), and when I go there, I deal exclusively with Heiner Blumenberg (sales), he's the best. It is a pleasure working with everyone there. Iv'e tried doing business with other Porsche dealerships in Florida, but have always ended up coming back to Porsche of Orlando. From sales to service, they offer exactly the treatment that you'd expect after buying such a great machine. Also, their shop is unsurpassed...I track my cars, and they're always are ready to set me up for the race day. Talk to Heiner, you will not be disappointed.

We had the pleasure of working with Justice Milsom in purchasing our new 2013 Carerra 4S coupe. We visited with him over a 4 week period. Test drove most of the Carreras on the lot asked a lot of questions and often the same questions! Justice was extremely knowledgeable and we were extremely impressed with the depth of his knowledge. Justice was patient, accommodating and very personable. We contemplated ordering a new Carerra S but really had our eye on the 4S that we actually had the pleasure of test driving a few weeks back. Jokingly we asked Justice "what will you do if you sell that 4S you have on the lot today". He said I would do a dance. Well you guessed it, we bought it and upon delivery of our exquisite new 2013 Carerra 4S, Justice stated, "you ready, here is the dance I promised" and proceeded to dance! We looked at each other and said no way, Justice is a very professional and conservative individual, well our impression anyway! What fun and what a sport! How will we ever forget this experience. And yes Justice came to our house to program the garage doors and answer a few more questions. We love our new porsche and Justice! We highly recommend Porsche of Orlando and specifically Justice Milsom.

We just purchased a 2013 Boxster S from Porsche of Orlando. Andreas Moraitis is a great salesman. Very knowledgeable and pleasant to work with! We are very happy with the purchase!

Just Bought a 2013 Porsche boxster love the car . The staff was very helpful . Very fast getting the car from start to finish

I was treated like a human being, not a commission based customer. Everyone was warm and friendly. My overall buying experience was quick, easy and comfortable. Andreas MarItis treated me like a person, he took time to make sure I understood what I was purchasing. I love how he checked on me several times to make sure Skii Santa Fe and I were doing great. I highly recommend you purchase your next vehicle from Porsche of Orlando.

My friend and I went there so that he could settle his choice between a cayman and a 911. Well we went in and asked if we could test drive either, the guy named justice milsom decided he was going to give us a bunch of stories on how we couldn't test drive it and stuff. But we finally got him to drive for us. He never opened it up, or even try to show us what a real Porsche is like. Plus he always was snotty with us. So we left and went down the road to a place called Nort northam collection. He let us drive one and eventually my friend rolled out with a 911 turbo. AVOID.

Porsche of Orlando is by far the worst dealer I have ever dealt with. I have had 2 cars in for service. During the time these cars have been in the dealer never once provided me any paperwork, damaged my car (and then denied they did so) and also stole my owners manual and associated other manuals from the car. The people at thios dealer just dont care and I stongly advise any and everyone to find a different dealer for service. The repair work was done wrong both times.